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JD Schlesselman
5647 reviews
N/A
4 months ago
I ordered a Glarry guitar and it never
I ordered a Glarry guitar and it never shipped I later received a crazy Email from the manager saying it was out of stock I asked him to refund my card I have never heard back from him They do NOT answer the phone or respond to emails I received one email saying it was all his fault and he actually said that it was his own irresponsible behavior that I hadn t received an email sooner Still days later and no refund no guitar and no response I m furious with this business They simply ripped me off and kept my money I m turning them over to the Federal Trade Commission 1st thing Monday morning And for stealing my sales tax I m turning them over to the IRS for tax fraud I will persue criminal litigation against the owner of this company for theft by wire fraud as well Thanks for NOTHING GLARRY MUSIC
Brent Barbour
5647 reviews
N/A
4 months ago
Terrible
Terrible Customer Service non-existent via phone or email Stuck with a broken item Will never order again
Cajun Dave
5647 reviews
N/A
4 months ago
I ordered a guitar for my son for
I ordered a guitar for my son for Christmas payment was made and immediately taken from my account and was to arrive in 2 days I then receive a weird email saying my account was flagged and I needed to send them a copy of my drivers license or passport or utility bill and my credit card left messages and email so far no response They already have their money so this makes no sense at all Seems like a scam I hope not I was really excited and my son has been waiting every day and this is very very weird I want my Sons guitar delivered asap or my money back I am not sending my personal information after they already have payment
Zee
5647 reviews
N/A
4 months ago
Glarry Music do not stand behind their products
I ordered an instrument and it was deliverd damaged We immediately notified the company via the customer service email address they asked for pictures which were immediately provided and we never heard from them again I asked for a return authorization or a return shippng label and didn t receive anything They have done nothing to address the damage on this instrument they didn t refund my money They didn t replace the instrument Nada I think they are a bunch of frauds
Pete
5647 reviews
N/A
4 months ago
Trash
I wish I read these glarrymusic com reviews before ordering They took the money and ran They didn t respond to emails and didn t answer my customer service calls I am working with my funding source to get my money back
Charlie
5647 reviews
N/A
4 months ago
Don t even think about it
Don t buy anything from this ghost company My brother purchased for me a guitar and it came with a 3 inch crack running up the fingerboard The paint job included over spray inside the hollow body The hard case promised was a zipper nylon bag that looked beat up and used When we emailed got no response When we called we got a text mail prompt What kind of company has no company voice mail Someone called back and promptly hung up on us as we were asking for a refund I ve never seen a guitar that bad ever I would have felt better if they took my money and not sent the piece of crap at all
Lionel Smith
5647 reviews
N/A
4 months ago
Ordered and paid for a piano for my
Ordered and paid for a piano for my grandsons but never received it Bad tracking bad communication bad company They left me high and dry with no resolution Avoid these scam artists
Ec Portillo
5647 reviews
N/A
4 months ago
STAY AWAY SCAM COMPANY
STAY AWAY SCAM COMPANY They sent me a damaged unplayable guitar and then took forever to reply only to tell me they couldnt find my order Liars who just want to scam people
Customer
5647 reviews
N/A
4 months ago
Very poor no quality at all I bought a Banjo Guitar and the
I bought a Banjo Guitar and the instrument was unplayable Strings were 1cm above the frets after maximum truss rod adjustment I had to cut down the bridge and the nut just to be able to play a chord it also doesn t stay in tune for more than one song Basically this is not a playable musical instrument but just a toy
Suzanne Collins
5647 reviews
N/A
4 months ago
Appalling company
Appalling company - steer well clear Refused to fix guitar that was in warranty Initially offered me 10 and told me to fix it myself Really dodgy
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