Globalpaymentsinc Reviews

Great On-boarding Process

Its the people who are great rather than the business entity Puja Patel fully explained the review process and guided me through the rates and varity of cards to ensure I was able to agree the best outcome for our business

The overall experience was top drawer

I wanted to take a moment to share my appreciation for the outstanding support and service we ve received from Global Payments especially from Vishali in the Corporate Sales team From the outset of our onboarding process Vishali has been an absolute pleasure to work with and has played a pivotal role in making the experience smooth and seamless Vishali s approach has been nothing short of exceptional She has been incredibly patient understanding and attentive to our specific needs

Great Service

The overall experience was top drawer thanks to Vishali This lady is a massive asset for your business and I cannot praise Vishali highly enough - love straight talking no-nonsense approach - let alone this lady also understands commercial awareness in the small details which makes everything work

Why is the best -- Vishali Jasat

We have been using Global Payments for card processing at two businesses for over 10 years now when they were HSBC Card Payments The service has always been excellent in particular Daniel Daley has been particularly helpful over the years

It was an absolute breath of fresh air

I have recently received a service from Vishali Jasat When I first met her at the Zoom meeting she gave me a good impression straight away She is friendly polite patient and understood exactly what I needed and she addressed all my queries quickly What I was really impressed with was the way she dealt with the matter in a fast efficient and professional manner I feel confident that she is always there to help and I have really appreciated her assistance I would thoroughly recommend her to anyone

Speak to humans not robots

It was an absolute breath of fresh air to actually get through to a real person who spoke clearly professional and friendly giving me clarity and understanding on everything we use and if we were faced with any issues what number to call For me who runs a small business and has a young child time is precious so it was a relief to sort what I needed with ease and quickly it would be great to have more Tom Baines as employees a credit to the company and worth me taking my time to leave him a review THANK YOU

New customer

We recently looked into switching away from Global Payments before deciding to stay The main factor was their pricing but a very close second was the easy and ability to speak to people at Global Payments The other provider we looked at had me talking to a robot for 5 minutes before I could get through to a human and then later kept me on hold for 15 minutes which has never happened with Global Payments Thanks to Cole for his prompt communications which is much appreciated as we re a small business who don t have the time to sit around on the phone for hours at a time

Fantastic service from Cole

Our original enquiry was dealt with promptly by friendly and helpful staff As we have virtually no experience in setting up new payment systems our GP manager was most patient and understanding in guiding us through the steps required to set up it up The system is straight forward to use