Globirdenergy Reviews

My bill went from 79 to 375 so i

My bill went from 79 to 375 so i contacted customer service advised them that this cant be possible especially since I had been overseas for one month and no one was home to use the gas Round and round we went but at the end of the day i was forced to pay the 375 I have just come back from overseas again to find another bill for 49 for the period i was overseas I called their customer service who were so rude to me and told me that the bill amount was correct so take it or leave it I decided to leave it and moved to another supplier

Low prices to start then hit with an increase

Their business model is based on a SCAM Low prices to lure customer in and then a 50 increase in rates Easy solution to this contact your relevant state s OMBUDSMAN who will charge these crooks a fee to review your complaint

Dam Bird Lied to me

Just signed up with them for a cheaper deal on my electricity a supposed twelve month plain and now today a few months in they e-mail me threatening a massive price increase that would put me back worse off than if I had never heard of them When I phoned up originally to sign up I was told there was no price review for twelve months yet here we are not even six months later

Dodgybird did the same to me

Dodgybird did the same to me no increase for 12 months apparently within a few months 25 increase way more expensive than I was paying they can pull out the excuse book as much as they like it s a typical power company scam

Can t be trusted

My bills went crazy around the cost of living crisis so didn t think to reference other provider prices or even other plans by this provider I assumed everyone was suffering through massive price hikes for power bills I had been with Origin forever previously and didn t realize the energy reseller scam was that they just hiking your prices up 12 months after signing up I thought it was to do with the global price crisis and it would come down later When I got a solar install this week and started looked at new plans to suit I realised my current kWh rates weren t far off double the rates they are signing up new customers for I have been slyly ripped off by around 2000 at quick guess in the past two years I should have just stayed with origin and paid a marginally higher rate than these cheap shonky deals I just want to set and forget and not have to police the honesty of a provider I have been paying 44c a kwh as a flat rate but they are advertising 27c as a flat rate today when I looked My controlled load is 38c kwh while they are advertising today at 22c My plan had the best prices on the market when I signed up To add to this I had called up customer service a number of times in the past two years about the cost of my bills wondering if something was wrong with meter readings etc but at no point has anyone working recommended that i change plans with them at all as the key cause of my high power bills and that I was paying 20c a kWh more than I needed to be Don t believe the marketing they don t give a stuff about anyone they are just looking for people who don t think to police their providers for exploitation and set and forget and pay invoices without questioning it I don t understand how their ratings are higher than the other rip off merchants

Stay away from GloBird

GloBird s rates look good but the reality is far from good After switching to GloBird I was surprised to see that my bills were generally higher and sometimes a lot higher than with the previous provider despite the GloBird s rates being lower They always had a purported explanation for it but it did not make much sense to me Then the real even bigger problems started happening when a few months ago I was charged a large adjustment amount which was completely made up and unsubstantiated GloBird does respond to emails and I received many emails from them so it is not the case of them ignoring you but they simply blame the amount on the network provider and keep trying to justify it without there being any proper justification for the amount Some of the period that their adjustment amount refers to I was not even the country and there was no energy usage at all When I asked for a direct contact with someone at the network provider they refuse to provide me with such details and simply refer me to the network provider s website Despite numerous attempts to resolve this matter I had no other option but to lodge a complaint with EWON

Alex from the Customer Service Team is

Alex from the Customer Service Team is an asset to this business I have emailed many questions and Alex was very polite with the answers and responded in a timely manner with my previous experience with other electricity providers most of my questions were not answered which is why I change providers

I switched from Amber 422 a month to

I switched from Amber 422 a month to Globird 160 a month Much cheaper