


GLS Canada offers Parcel Freight and Logistics solutions
Based on authentic user experiences
Cathy Brenton
6730 reviews
N/A
7 months ago
Absolutely horrible company
Absolutely horrible company Tracking has not been updated in over a week and their customer service is 0 help They tell me it is a weather delay in my own city We have had 0 weather events since they ve had my package I would literally give 0 stars if I could Company is now refusing to refund my money since the tracking still says in transit I am now out hundreds of dollars because of this crap shipping company
Laurie Mesz
6730 reviews
N/A
7 months ago
GLS tracking services is the worst ever
GLS tracking services is the worst ever tracking service i had experience It s like they just threw a SH T in our porch My parcel was super wet they didn t even care if it will get stolen or not
Daniel Roy
6730 reviews
N/A
7 months ago
The worst ever
The worst ever I dont even know what to do A 200 package LOST somewhere Im trying to call them its been more than 1h of waiting on the phone and nobody is answering my emails the package was suppose to be here at 10h am this morning But nobody was at the door nobody knocked but in the web site where you can track your package it s weirdly signed by a dude name Slvain written like that at 5h am in a parking lot like what s is happening
Adam Dourandish
6730 reviews
N/A
7 months ago
Worst service I ve ever seen
Worst service I ve ever seen Only 1 attend to deliver left a note saying to call to make delivery arrangements and no one picks up the phone Been waiting for over an hour and really need this package
stephen mcnulty
6730 reviews
N/A
7 months ago
Delinquent service
Booked a business to business parcel service between Dartmouth NS and London ON on 14 01 2025 with an expected pick up on 15 01 2025 Everything looked good at my end but received a call to say they needed receiver information Finally got through the long hold and gave them what they needed even though it was on computer generated label assured parcel would be picked up on 15 01 2025 Not collected on 16th - rang again and assured during the 3rd call around 3 PM 17 01 2025 it was booked for pick up before 5 PM The parcel is still sitting at my store and no one answered the phone between 6 50 PM - AST - and 7 05 PM AST to tell my why The pickup has been cancelled and the service handed over to a more reliable company I have now stripped them from the roster of regional and national services we use
Cheryl Nikolov
6730 reviews
N/A
7 months ago
Who is running this business
Who is running this business What is wrong with you people I have never seen so many fumbled deliveries in my life Over a year ago they LOST my eyeglasses Now this year the company that I ordered from to my horror uses GLS for their deliveries I finally received 1 pkg after 3 weeks but 2 other pkgs are either lost or they refuse to work with us to have them delivered HORRIBLE service - I would never recommend this company UPDATE one pkg just delivered the other is still LOST
Zaid Halbouni
6730 reviews
N/A
7 months ago
Package said delivered but it was not
Package said delivered but it was not and this is not my name on the proof of delivered this is the 2nd time inside the last 7 month plus last summer they left the package at the door witheout using the door bell and the driver have sign my wife name this is illegal Just lost my money and my time This is the wrost company ever
Darlene Hollinshead
6730 reviews
N/A
7 months ago
Very very terrible company
Very very terrible company Supposed to receive my package yesterday I missed all my appointments as it was showing you will have 30 minutes next then changed another 30 minutes and continued all the day same message And today it says has been delivered but I haven t received anything You have to shut your worst company as you don t know how to manage your services
C Y
6730 reviews
N/A
7 months ago
Lost my shipment
Lost my shipment Seems they sub out to another courier Require 48 hours to follow up Promise to keep me updated Never do 2 weeks later nothing I will never do business with a company that use dicom gls as the are inept and customer service will not keep their promises for status updates
Eric M
6730 reviews
N/A
7 months ago
Horrible Company
They delivered to the incorrect address promised delivery within the next few days I did not hear from them called the address where they were supposed to pick up and they didnt pick up Went to get the tires myself