Based on authentic user experiences
Gita
6732 reviews
N/A
5 months ago
I have never had such a bad service or
I have never had such a bad service or rather disservice in any country and by any shipping company Two days in a row I got a pin code and a tracking status shown out for delivery but alas my package did not arrive It was back to depot The second evening it showed address not available Not available where I was at home all the time So second evening I called to the client service and the guy there said yes it is a bad service and asked me where I want the package to be delivered - to home or a pick-up point I said to home Again the third morning I get a pin code and the tracking status is shown to be Driver is on the way Out for delivery One true thing was a driver was really on the way because I saw how he went past my house but he did not stop Again we called the client service and they were like Oh he just missed you How Anyway now we agreed to pick up the package from the pick-up point tomorrow but seeing other comments here I doubt I will ever receive my package
Michael
6732 reviews
N/A
5 months ago
Phone number unreachable
Phone number unreachable no note by the delivery man nobody who can help to find my valuable package I will avoid any shops sending via GLS
L Kovarikova
6732 reviews
N/A
5 months ago
that has to be bad joke
that has to be bad joke I received by email number wrong tracking number then i received by email code to go pick up my packet on the PACKETAUTOMAAT ok so packetautomaat opened BUT THERE WAS SOMEONE ELSES PACKET POSTNL could not help me because the wrong tracking numer so i have to deal with the shop The shop luckyli pushing the GLS so i hope i will get my money back from the shop IM STILL WAITING BUT GLS today delivered some weird packet with envelopes inside NOT MY ORDER left it in the whole way in front of the door where anybody could take it WHAT KIND OF STUPID JOKE IS THIS And yes there is no number to call only website gls-info nl where you fill in form and yeah nothing much happens you have to go via the shop you have bought your stuff packet Crazy
Ricardo Garcia
6732 reviews
N/A
5 months ago
Personally I had a great experience with GLS
I am surprised there are so many bad ratings Personally I had a great experience with GLS I returned a package and got lost because there was a problem with the bar code return label I was in touch with customer support constantly they helped and looked for the package In the end they found it the workers had added the right address and sent it to the right recipient They did their best when there was a problem I have zero complaints