Gls-us Reviews

Marks packages as delivered but takes them

This company allows their employees to commit mail fraud by marking packages as delivered and taking them My package was supposed to be delivered to UPS to avoid it being stolen Instead the female driver decided to take a picture with the package in her hand in front of the UPS store and take it with her all on camera I called GLS only to be ignored I filed a police report and will continue to seek legal action against this company

0 star review

0 star reviewI wish I could give 0 starts DO NOT USE THIS COMPANY We are a business and purchased an item and the shipper using GLS and after 4 days of saying they were going to deliver it found out they LOST it Reading their reviews they lose packages all the time How are they still in business being this bad

Trash company with awful customer

Trash company with awful customer service I am still waiting on a package that was supposed to be here days ago No one should use this service ever

GLS employs Kangaroo Kourier that Scams delivery drivers out of their pay

GLS employs a third party delivery company called Kangaroo Kourier The Owner Gregory Jean-Simon and his Manager Wendy Ford operate illegally and have refused to pay many of their drivers for their hard earned work I worked for Kangaroo Kourier in Medford Oregon as a delivery driver for almost 2 weeks December of 2024 Wendy Ford refused to answer questions regarding the pay and no paperwork contracts were ever given to me or other new drivers to fill out She kept saying we would receive emails with documents soon but it never happened There was also no training from day 1 and drivers had to learn as they went It was a chaotic mess working under Wendy After quitting due to the vague shady operation Wendy refused to communicate when I reached out to ask when and how I would be paid Another driver informed me that she blocked me and had no intentions of communicating further Wendy also told the driver that the owner Greg refused to pay me since I had quit She had zero empathy for the fact my pay was being withheld and just said it was out of her hands As if refusing to pay someone for work they did was okay It was shocking These people have no shame If you quit and aren t still putting money in their pockets they have no problem scamming you out of your pay There are other drivers who quit that still never received their pay as well I spoke with a GLS employee and informed him of the situation He said he would encourage Gregory to pay me but he could not force him too I understand they can t control if someone won t pay What I don t understand is why GLS would continue to work with such a business GLS is still currently allowing Gregory Jean-Simon to have delivery routes in Washington and Arizona How many other drivers are getting scammed out of their paychecks because of this It s very sad to think about People are trying to earn a living and survive Many with families to support Imagine the impact it has on a family when someone dedicates their time and gas money to a new delivery job using their own vehicle and then never receives their pay Wendy Ford is also still managing regardless of the fact she has paid the few drivers who remained working under the table with zero paperwork contracts filled out These people operate illegally and scam drivers out of their hard earned pay and GLS is enabling it This makes me question the integrity of all parties involved

Not very professional

Shout out to a GLS driver who parked in a handicap disabled stall at the Cope Family Clinic Bountiful Utah this morning When I commented on her choice of parking in the last available disabled stall she was quite rude in her response Nice work GLS

BEWARE

BEWARE Multiple lost packages They always deliver in shady rental vans from the 90s If you contact them they are no help all you will get is I will forward your request to our operations team then I dont hear back after following up three times They are actually a scam company I dont know how they exist

Lazy delivery drivers

Package was on time but apparently the delivery person was to lazy to walk up the 4 steps to the porch and set it by the house so porch pirates didn t have direct access to it but nooooo he set it on the steps in the middle of the step to be exact which if someone went outside with their hands full they could have tripped on the box which the steps are right next to the public sidewalk I m not sure how any company that specializes in delivering packages thinks that s an acceptable place to put customers packages I hope your delivery drivers have the exact same kind of delivery drivers for their own packages Lazy

Absolute worst shipping company there

Absolute worst shipping company there has ever been I would ve given it zero stars if possible Delivery person went to the wrong address then marked my delivery as attempted no one home even though I had been home all day waiting on a package now they said they would re-deliver it this evening and they would re-contact the driver but of course that did not happen Try to call Customer Service again and they re closed until Monday if I had my choice I would never have anything shipped by this company again but unfortunately where I ordered something from uses them I will let the company know that their deliveries service is horrible And they should change companies if you ll notice on the website they re right 1 5 out of five stars pretty sad that they re still doing business

This is the most inept and incompetent

This is the most inept and incompetent delivery service I order an expensive bottle bourbon and the vender said there must be someone 21 or older to accept on delivery I added my gate code so the driver could access my residence here in NorCal I left to visit my family in Texas Eventually I received a text that my package had been delivered and I signed for it I m 1800 miles away The lazy ass driver simply threw the package in the weeds next to my locked gate forged my signature and left My phone number was on the gate if they had a question could have even called and I already left my number when I made the order lucky for me my neighbor happened to find the package before a thief did including possibly kids