


Great Little Trading Co. | Children’s Storage, Furniture & Toys | Great Little Trading Company
Based on authentic user experiences
Abi Reynolds
6732 reviews
N/A
8 months ago
Amazing customer service
I have the dandelion table it was a gift Unfortunately coffee was spilt on it and the basket clasps under the table got a bit rusty as I didn t realise it had seeped through so didn t clean and dry it I contacted customer service and they replaced the basket free of charge and it was delivered 2 days later The customer service were amazing and didn t charge me for the basket even though I asked to buy a new one and was happy to pay for it
Tony H Nottingham
6732 reviews
N/A
8 months ago
Animal Hooks
We purchased 3 lovely animal hooks which are absolutely beautiful Also purchased a shelf with coloured pegs well made easily assembled and looks great
Ema Quinn
6732 reviews
N/A
8 months ago
I purchased 2 stacking storage trunks
I purchased 2 stacking storage trunks in Willow green with delivery to Northern Ireland Website easy to navigate and purchase from Items arrived swiftly Packaging was impeccable and instructions clear and easy to follow The trunks are extremely sturdy and of good quality I will have no hesitation in ordering again from the Great Little Trading Co
Jo
6732 reviews
N/A
8 months ago
Excellent Costumer service
Recent query dealt with by Customer Service They were very quick to respond and help with my problem going above and beyond to rectify the issue and nothing being too much trouble
Danielle
6732 reviews
N/A
8 months ago
Great Products Great Customer Service
Purchased a number of items from GLTC over they years and they have all been lovely quality Great customer service too I recently had an issue with the delivery not GLTC s fault and Sally was extremely helpful resolved things in less than 24 hours Definitely recommend this company
Vanessa
6732 reviews
N/A
8 months ago
Sustainability at its finest
Such a great experience with post service care I d been given a pre-loved Post Office from a neighbour but a few pieces were missing After contacting the team they managed to get a few missing pieces and waitlisted me for others This is sustainability at its finest giving the toy a whole new life Thank you to the team for such a prompt response
Joanna Smith
6732 reviews
N/A
8 months ago
Incredibly helpful efficient customer service
We purchased a couple of items recently the Abbeville six cube storage and some rainbow woven baskets to go with it The cube storage was perfect matched our other storage previously purchased It s high quality good value our previous storage from them has lasted 3 years and counting with minimal marks damage in spite of my toddler s efforts and aesthetically pleasing We weren t a fan of the baskets that arrived because the background colour was darker than we had initially thought so it didn t go with our other baskets We returned them and waited for a week or so but saw no sign of a refund so got in touch with the customer service team Within 24 hours of my logging an issue the customer service team had checked on it located the items processed the refund for me straightaway which was above and beyond my expectations We will definitely be ordering from them again
Liz Cross
6732 reviews
N/A
8 months ago
Excellent post sales service customer care
I was a GLTC customer some years ago when we kitted out a playroom with Northcote connectable furniture range I am now selling off the quality items and made an enquiry to the business for some assembly instructions for the now retired line I could not have been treated better a digital version of the assembly instructions were supplied next working day with a really warm message - gold standard of customer post sales service with no agenda Such are rarefied experience - 5 stars
Customer P Watts
6732 reviews
N/A
8 months ago
I made 2 purchases a bit late on
I made 2 purchases a bit late on delivery probably my fault going to Scotland I sent an email about late delivery and straight away this was sorted out What I purchased my granddaughters absolutely love them they like pretend play 10 10 good company nice prices well made toys will use them again Thank you
Mrs Lisa Chin
6732 reviews
N/A
8 months ago
Excellent customer service
Ordered Bi-Plane shelf Great unique product good quality One piece arrived slightly damaged - I emailed customer services Sally who was excellent and had shipped out a replacement part the next day on express delivery Cannot fault