Gltc Reviews

Animal Hooks

We purchased 3 lovely animal hooks which are absolutely beautiful Also purchased a shelf with coloured pegs well made easily assembled and looks great

I purchased 2 stacking storage trunks

I purchased 2 stacking storage trunks in Willow green with delivery to Northern Ireland Website easy to navigate and purchase from Items arrived swiftly Packaging was impeccable and instructions clear and easy to follow The trunks are extremely sturdy and of good quality I will have no hesitation in ordering again from the Great Little Trading Co

Excellent Costumer service

Recent query dealt with by Customer Service They were very quick to respond and help with my problem going above and beyond to rectify the issue and nothing being too much trouble

Great Products Great Customer Service

Purchased a number of items from GLTC over they years and they have all been lovely quality Great customer service too I recently had an issue with the delivery not GLTC s fault and Sally was extremely helpful resolved things in less than 24 hours Definitely recommend this company

Sustainability at its finest

Such a great experience with post service care I d been given a pre-loved Post Office from a neighbour but a few pieces were missing After contacting the team they managed to get a few missing pieces and waitlisted me for others This is sustainability at its finest giving the toy a whole new life Thank you to the team for such a prompt response

Incredibly helpful efficient customer service

We purchased a couple of items recently the Abbeville six cube storage and some rainbow woven baskets to go with it The cube storage was perfect matched our other storage previously purchased It s high quality good value our previous storage from them has lasted 3 years and counting with minimal marks damage in spite of my toddler s efforts and aesthetically pleasing We weren t a fan of the baskets that arrived because the background colour was darker than we had initially thought so it didn t go with our other baskets We returned them and waited for a week or so but saw no sign of a refund so got in touch with the customer service team Within 24 hours of my logging an issue the customer service team had checked on it located the items processed the refund for me straightaway which was above and beyond my expectations We will definitely be ordering from them again

Excellent post sales service customer care

I was a GLTC customer some years ago when we kitted out a playroom with Northcote connectable furniture range I am now selling off the quality items and made an enquiry to the business for some assembly instructions for the now retired line I could not have been treated better a digital version of the assembly instructions were supplied next working day with a really warm message - gold standard of customer post sales service with no agenda Such are rarefied experience - 5 stars

I made 2 purchases a bit late on

I made 2 purchases a bit late on delivery probably my fault going to Scotland I sent an email about late delivery and straight away this was sorted out What I purchased my granddaughters absolutely love them they like pretend play 10 10 good company nice prices well made toys will use them again Thank you

Excellent customer service

Ordered Bi-Plane shelf Great unique product good quality One piece arrived slightly damaged - I emailed customer services Sally who was excellent and had shipped out a replacement part the next day on express delivery Cannot fault