Gmpartsprime Reviews

scam site

spoke with Elliot confirmed part was ready and in stock but must create account and order on line received order conformation with in minutes Next day order was voided part discontinued for years very dishonest this site is a scam

Classic bait and swich

I ordered a part based on their online advertised pricing They took my money then told me they required more money to complete processing my order On September 8 2019 I ordered a part from Auto Parts Prime DBA Infiniti Parts Deal The part was listed at 17 26 Sales Order number XXXXX I paid via paypal and my account was charged a total of 26 29 after taxes and shipping expenses The following day September 9 2019 I received an email stating that the part I ordered and paid for had increased in cost and they required an additional 8 43 to process the order I had already paid for online based on their advertised price When I contacted customer service they told me they could not honor that pricing based on their terms and conditions in their sales agreement This practice is 100 illegal Truly a classic bait and switch

These folks are basically crooks

These folks are basically crooks They sent me the wrong part and will not take it back I m stuck with a 145 part I can t use If that s not stealing then what is I filed a formal complaint with The Consumer Protection Agency and the Attorney General I won t stop until I m made whole

Terrible customer service

Terrible customer service Sent wrong item would not accept return Would not provide management contact info to make a complaint Don t do business with them

Beware of this seller

Beware of this seller You cannot trust the pictures on their site or their recommendations based on your VIN I ordered a GM 22778075 Block Asm-Body Wiring Harness Junction for my Van after their site said based on my VIN was the correct part Also based on the picture on their site looked correct When I got the part several seeks later it did not look at all like the picture on their site and was much smaller than the one in their picture I contacted them telling them of the mistake and they told me to bad its is electrical and they do not take back or exchange electrical items By the way I sent them pictures showing the part was still in its original plastic packaging

Part No 11720-3TA0A

Part No 11720-3TA0AGenuine Nissan BELT-FANFailed in less that 60 days and screwed up my A C compressor and they wont replace the belt prior to a return leaving me with nothing and stopped responding when I asked for a resolution Their warranty dept is trash

Buyer be ware Scam

terrible scammer I ordered a part they sent the wrong part won t return I m out 165 do note order anything from this company scam alert scam alert scammers Sales Order No AAH42121527Delivery Date 02 12 2024 13 36 00

DO NOT ORDER Scam for additional money

As others have found this company is sneaky I ordered some Infiniti parts only to be hit-up for an additional 95 for shipping ------------------------------------------Hello from InfinitiPartsDeal com Thank you for ordering your part s with us To continue processing your order VI80xxxx your attention is required for the following issues Description Amount Shipping Adjustment 95 22 Subtotal 95 22 Tax 0 00 Total 95 22 FedEx is requiring an additional shipping fee of 95 22 total of 124 28 instead of the estimated shipping cost of 29 08 The reason for the additional fee is due to the weight and dimensions of the package s 49 x 26 x 15 8 Lbs

This company is indeed a drop-shipper - avoid

This company is indeed a drop-shipper meaning they have no stock of their own but rely on orders through dealerships My frustration is that their site indicated the part I needed was in stock and would take one business day to ship A week later I m getting emails indicating they are awaiting the part from their Parts Prime Center which upon calling the customer service fellow admitted was a dealership The page for the part still indicates the part is in stock and can be shipped in one business day I cancelled the order It should be considered false advertising to make stock and shipping claims which they clearly cannot honor