


AutoPartsPrime - OEM Parts & Replacement Parts Online Store
Based on authentic user experiences
Leon Rousso
6727 reviews
N/A
1 year ago
Crininals
Basically they stole my money They sent me the wrong part and when I went to return it they denied my right to return They claimed I had to have the original label which was affixed to the plastic bubble wrap To get that wrap off the label was destroyed I found that the color was incorrect and they refused to accept the return Basically they stole my money by providing the wrong part Don t do business with these crooks
Dustin Allred
6727 reviews
N/A
1 year ago
scam site
spoke with Elliot confirmed part was ready and in stock but must create account and order on line received order conformation with in minutes Next day order was voided part discontinued for years very dishonest this site is a scam
Robert Cundiff
6727 reviews
N/A
1 year ago
Classic bait and swich
I ordered a part based on their online advertised pricing They took my money then told me they required more money to complete processing my order On September 8 2019 I ordered a part from Auto Parts Prime DBA Infiniti Parts Deal The part was listed at 17 26 Sales Order number XXXXX I paid via paypal and my account was charged a total of 26 29 after taxes and shipping expenses The following day September 9 2019 I received an email stating that the part I ordered and paid for had increased in cost and they required an additional 8 43 to process the order I had already paid for online based on their advertised price When I contacted customer service they told me they could not honor that pricing based on their terms and conditions in their sales agreement This practice is 100 illegal Truly a classic bait and switch
Leon Rousso
6727 reviews
N/A
1 year ago
These folks are basically crooks
These folks are basically crooks They sent me the wrong part and will not take it back I m stuck with a 145 part I can t use If that s not stealing then what is I filed a formal complaint with The Consumer Protection Agency and the Attorney General I won t stop until I m made whole
Bob
6727 reviews
N/A
1 year ago
Terrible customer service
Terrible customer service Sent wrong item would not accept return Would not provide management contact info to make a complaint Don t do business with them
Ronald Noble
6727 reviews
N/A
1 year ago
Beware of this seller
Beware of this seller You cannot trust the pictures on their site or their recommendations based on your VIN I ordered a GM 22778075 Block Asm-Body Wiring Harness Junction for my Van after their site said based on my VIN was the correct part Also based on the picture on their site looked correct When I got the part several seeks later it did not look at all like the picture on their site and was much smaller than the one in their picture I contacted them telling them of the mistake and they told me to bad its is electrical and they do not take back or exchange electrical items By the way I sent them pictures showing the part was still in its original plastic packaging
NyClubMix
6727 reviews
N/A
1 year ago
Part No 11720-3TA0A
Part No 11720-3TA0AGenuine Nissan BELT-FANFailed in less that 60 days and screwed up my A C compressor and they wont replace the belt prior to a return leaving me with nothing and stopped responding when I asked for a resolution Their warranty dept is trash
Frankdog
6727 reviews
N/A
1 year ago
Buyer be ware Scam
terrible scammer I ordered a part they sent the wrong part won t return I m out 165 do note order anything from this company scam alert scam alert scammers Sales Order No AAH42121527Delivery Date 02 12 2024 13 36 00
T-DeFo
6727 reviews
N/A
1 year ago
DO NOT ORDER Scam for additional money
As others have found this company is sneaky I ordered some Infiniti parts only to be hit-up for an additional 95 for shipping ------------------------------------------Hello from InfinitiPartsDeal com Thank you for ordering your part s with us To continue processing your order VI80xxxx your attention is required for the following issues Description Amount Shipping Adjustment 95 22 Subtotal 95 22 Tax 0 00 Total 95 22 FedEx is requiring an additional shipping fee of 95 22 total of 124 28 instead of the estimated shipping cost of 29 08 The reason for the additional fee is due to the weight and dimensions of the package s 49 x 26 x 15 8 Lbs
paul harmon
6727 reviews
N/A
1 year ago
This company is indeed a drop-shipper - avoid
This company is indeed a drop-shipper meaning they have no stock of their own but rely on orders through dealerships My frustration is that their site indicated the part I needed was in stock and would take one business day to ship A week later I m getting emails indicating they are awaiting the part from their Parts Prime Center which upon calling the customer service fellow admitted was a dealership The page for the part still indicates the part is in stock and can be shipped in one business day I cancelled the order It should be considered false advertising to make stock and shipping claims which they clearly cannot honor