Go Reviews

Go plc are the worst communications

Go plc are the worst communications provider on the planet They suck out your money and return that with sheer mediocrity and dismal service After sucking out the monthy instalment from your account they do not even offer the possibility of directly speaking to an agent and the fact that the possibility of speaking to an agent is mentioned on their webpage is just to frustrate you more as nobody ever answers for literally at least a whole half hour Their television and internet service is subject to continuous cuts and interruptions Their motto is simple get clients to sign a contract then leave them on their own to savour a supershitty service GO is in fact short for GO to hell

This is a truly terrible company

This is a truly terrible company - tried to charge me 150eur for a router despite being previously told it didn t need to be returned Poor quality internet too and abysmal customer service Avoid at all costs

Worst Internet In Malta think twice

Worst Internet In Malta think twice before you apply I would like to start this by first of all addressing all the repair vans out there 24 7 repairing to no avail Second it the worst internet that one can have in Malta especially if you are considering using Go Wifi Cannot online game stream a video the ping is too high over 1000 only reason why I am still using Go is because I move a lot But I am thinking its better to go out and use all other available wifi Please think before you apply to their Wifi SCAM and tie you to an at least 1 YEAR contract I would have given the rating a 0 star but that is not an option unfortunately I had to post this again because GO removed my last review I did because the truth hurts

If I could give a zero rating I would

If I could give a zero rating I would Extremely poor customer service poor internet quality I have been emailing for over a month trying to get a problem with my bill sorted so that I can pay it No one responds to my emails despite me asking repeatedly for someone to contact me all I get is the automated email then silence The online chat never works When you try to contact an online agent the only message you get is due to the bad weather we are experiencing problems This is despite the fact that it is sunny and calm weather outside The chat box remains unanswered Cancelling and going to Melita

I m having an apartment renovated and

I m having an apartment renovated and staying next door while that happens They want to charge me 75 to move house from my current address - fair enough They then want to charge me another 75 to move literally next door That is wholly criminal In the third decade of the 21st century they still haven t got fibre ready in one of the country s major towns yet in the countryside where I m currently living they have it already - albeit only 70Mbps I m going with Melita They ve assured me that fibre is available at my door for less than the pathetic up to 75Mbps real world 30Mbps - I know that GO can only offer They re far more reliable and actually answer questions with answers made up on the spot instead of copy paste answers from a menu screen

Horrible internet provider

Horrible internet provider I had only a bad experience with GO Unlike EPIC their internet is not as stable customer support is borderline useless and they do not care about the customer or their experience They waste your time by making you go and return equipment to Mosta instead of sending the courier or returning it at the local GO shop Never again better go with Epic they offer amazing offers to people looking to renew their internet and also sign a new contract

Don t think anybody can be happy with

Don t think anybody can be happy with this company If you want to be treated like a person from the CS team you might need to be speaking maltesse otherwise prepare to be yelled at and to be left without help Not speaking about them being the only company with fiber optics and at the same time the worst internet I ever had on the island Also it s well know here how this company is treating the foreigners workers

Today had appointment to do fiber

Today had appointment to do fiber afternoon from 1pm till 4pm After I arranged with someone to make me favor cause i m abroad they decide to tell me when i checked no one call and come house That they called me no answer I was all day on phone waiting for there call Company of lies Not recommended when contract finish I swap