Gobank Reviews

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Horrible business

Horrible business humans a great example of old energy We are in the new energy I am so embarrassed that other human beings are doing this for greed Wow I gave them my money I m waiting for a deposit on Monday and I will leave it there They really need it So sorry Go Bank I wish I could give you more

GoBank Go2Bank the crooked bank

GoBank now rebranded as Go2Bank is the go-to bank for Nigerian fraudsters Account number 1521 9646 8072 84Routing number 124303162Is an account they maintain at the bank Go2Bank is not paying attention or perhaps Go2Bank is as crooked as Omolola Jimi Jimeh omololajimi at gmail com the name and email account used by the swindlers

Unacceptable business practices

On February 8 2023 they informed me that my account would be canceled and no direct deposit accepted after 10 days My direct deposit for tax refund is in motion and will now be bounced back and I ll be forced to wait at least 10 weeks for a paper check This bank is absolute garbage Customer service is typical outsourced broken English Do not use them

This bank really sucks they are not

This bank really sucks they are not consistent with deposits they hound you every 5 minutes about your my account They never respond to chat messages then when you call them you can t hardly understand what they saying Then if you do understand what they re saying they tell you lies and act like they don t give a rats a about there account holders I m moving my account to another bank that will respect me and that will be consistent with deposits This bank should be shut down and the costumer service reps should never be allowed to work in the banking industry ever again

Runnnnn runnnnnnn RUN

Runnnnnnnnnnnn runnnnnnn Unless you have money you want to lose DO NOT UNDER ANY CIRCUMSTANCES USE GOBANK you ll be sooooo sorry Don t even give your kids this prepaid card Their FRAUDS and they will steal your and act like they can t understand what you are saying or hear what you are saying over the phone BUT they will hear you loud and clear when you re setting up an account

Outrageous fees

Outrageous fees Lack of customer value or appreciation I used to have an Uber deit card which was great but now its to be reverted to regular sad Go bank card NO benefits Closing my account today they suck

Customer service sucks I been declined

Customer service sucks I been declined while having money in account numerous times plus direct deposit is a scam if job doesn t specify you don t qualify for overdraft I like chime online banking

I cannot reach a human being

I cannot reach a human being And there is no email address for customer service either Very frustrating So I am tearing up this useless debit card I activated it for Uber usage and the GoBank system does not recognize my card number or SSN

Terrible

TerribleHave been with go bank through Uber for 4 years even have direct deposit on my other job They text you for support asking you for details and and ends text before your done and try to call and the call get hung up You would think after 5 years and depositing thousands of dollars they would care enough about its customer to reach out and solve the issue I will be closing my account nextWeek Too bad

If I could give -5 stars I would

If I could give -5 stars I would STAY AWAY FROM THIS BANK PLEASE In the past and today also I had to call and file a dispute and they refused to resolve it the first time saying that my request to file a dispute was denied because the merchant was able to prove that it was authorized when I never did authorize it This is ridiculous Now I am wondering if I will ever get my money back from the unauthorized transaction that happened today Call center representatives are outsourced and cannot speak English well These people are so lazy and short staffed Nobody ever wants to answer the phone It is unacceptable and ridiculous that a customer does not have access to their funds until the card is in their mailbox I am going to sue them if they don t give me my money back