Goddiva Reviews

I love there dresses

I love there dresses May take a lil longer to give refund However if you send evidence of your return they usually respond within 24 hours The customer service I have received has always been valuable Thanks Joel

Excellent customer service

I had an issue with a returns label while trying to return a dress to goddiva which I had purchased from debenhams I emailed Goddiva who were so efficient and sent me a new label very promptly After 2 weeks I hadn t received my refund so I emailed and again my issue was resolved instantly A very good company to deal with Thank you

Just to be clear this is the wife

Just to be clear this is the wife - the husband doesn t wear dresses not these ones anyway A huge THANK YOU to all of the Goddiva Team I ordered a Beautiful dress Emerald Green Sequin Velvet Bardot Maxi 3 inches too long so I returned it by recorded delivery through Royal Mail They received it the day after it was altered and back in the post with DHL also faultless and great service within a week I cannot wait to wear this gorgeous dress to a black tie event in May Thank you once again Mrs C

Excellent quality and good customer service

The dresses were excellent quality material very good quality They were not thin an cheap like some on the market High end clothing without the price tag Unfortunately I ordered to big a size so I got intouch with there customer support and they organised for the goods to be picked up and refunded the money to my account excellent service Will be reordering the dresses again but in a smaller size

The best costumer services

They sent my order at the right time and shipping fee was a small amount All qualities was as same as photos in site but I wasn t able to use my order as it was too long Although they have adjustment service I was forced to return my orders because I ran out of time There was some confusion through refund process that their staff responded my request quickly with all their passionate and kind They also apologize for this minor problem which was a sign of their great customer services I heartly recommend them to you is you are looking for the best occasion dresses for your event their website and services are trustworthy that make all clients happy and eager to keep eye on their new collection Thank you

First time ordering

This was my first time ordering from Goddiva and I found the dress absolutely beautiful although on this occasion not a suitable style for me personally but there was a no fuss return service and a refund was promptly sent to me with a discount code for future orders Highly recommended

Great experience

I purchased several dresses for my daughters prom but unfortunately this time they werent suitable fussy teenager I went on line followed the instructions it was a very simple process returned the items post person picked them up then tracked them Goddiva received them two days later I then mesaged them and they sorted my refund for me They responded to my messages really promptly The company was very efficient customer service was great and i will definitely be using them again

Beautiful dresses Customer Service and awesome Alterations Team

I have purchased a number of dresses from Goddiva all of which are true to size and fit like a clove I always receive compliments and they make me feel great I recently purchased a dress that was far to long for me I contacted the company to enquire about the alteration service and was given clear instructions of how to return the item with my required measurements The website is also very clear on what to do The alterations team have done a fantastic job and I can only highly recommend this company not only for the quality of the clothing but for fabulous customer service responsiveness to enquires and quick turn around delivery 5