Goiceland Reviews

Great Car rental

We used Go Iceland Car rental last August and we where very happy with everything The car was very good and the staff friendly As we planned from the beguinning to drive to the Highlands we had several questions regarding our trip and we where very happy with the support we had from them as all emails where answer promptly We had a wonderful time in Iceland late August and we took good memories with us home A solid Car rental with professional staff Alan

Great car good service at a very reasonable price

We rented a nice Nissan Qashgai 4WD from Go Iceland earlier this month and had a great time We were picked up from the airport just 5 minutes after we called the Go Iceland office The car was only 8 months old and took us across Iceland in 9 days lots of gravel roads Great car good service at a very reasonable price Next time we will rent a car from Go Iceland again Noud

Cars in good condition good service

We have rent cars from Go iceland three times in the last two years and we are always pleased with the cars and the Service The Transfer to the Airport is no Problem the cars was in a good condition and the personal was friendly with good service

Cant wait to go back

I recently spent 2 weeks in Iceland and rented a Suzuki Jimny from Go Iceland cars at a very reasonable price From day 1 their costumer service was a treat the guy who picked me up from the Hostel friendly and on time also very comprehensive with telling me about the car and driving in Iceland Eleanor at the office was lovely - communicating via email the next day when there was a hiccup with the card machine I had an amazing time in Iceland which ended unfortunately in the worst way I had an accident with the car which involved it rolling over off road Everyone involved was superb I was told to don t worry make sure you are ok first and then we will sort the rest out Sure enough their agent Hilmar made time to come to me to sort everything out I do not have much experience renting cars abroad but after what happened I feel it was lucky I was in their hands I will definitely be recommending them to family and friends and will be back to see them soon

Insurance covering nothing

If you only read the first few lines The message is simple They are selling insurance which covers absolutely nothing at all I had an extremely bad experience with this company together with three of my friends We rented an Land Rover because we wanted to go across the beautiful country of Iceland and not just stick to the highways We only rented it for two days but just to be on the safe side we took the most expensive insurance they offered We had two great days where our only smaller nuisance was a flat tire which we managed to change ourselves When we were returning the car we were told that two of the wheels were destroyed and that they needed readjustment Since the car had been driving fine so far we were a bit amiss since we had specifically rented a special car which we believed could handle the smaller roads of Iceland When we asked asked how much our insurance covered we were told it did not cover anything Suddenly we were told that the wheels were part of the chassis which the insurance did not cover All in all I really hate it when these companies offer insurances which absolutely cover nothing at all It seems to me that they sell insurances that are cashcows taking advantage of people who wants some safety in case something happens with the car that they rented

Cold nights Beware of hidden costs

My sister and I rented a Renault Kangoo Campervan and we had lots if problems with it First of all when we arrived at the office to pick up the car we were told we had to pay another 200 for an insurance or my credit card would be blocked with 3000 - which was not an option because I didn t have that amount on my account As we had already paid 100 in advance we had no other choice but paying the additional cost Secondly the woman who explained to us how to handle the various devices of the car was quite incompetent and didn t show or tell us important things we had to know For that reason we had no well working heating system during 3 of the 5 nights She didn t tell us that or how we had to turn off the fridge during the night so the battery would last So around 3 30 am we had to call the 24h hotline to find out about that But still when we left the light on for about one hour in the evening the following night or were charging electronic devices the battery didn t last either On top of that the zipper of one of the sleeping bags was broken so it was even colder Another issue was the broken heater of the back window pane which made the sight a lot worse The curtain of the back window was also broken so everyone could watch us inside the car during the night We talked about these things to the woman in the office when we were returning the car and she told us to email them our complaints again and promised us a compensation of at least one day Of course they never responded to my Email

Don t rent a car with them

I had really bad experience when I drop off the car They charged me for a damage For which I had insurance and they refuse to refund me And it was really a lot of money for the damage Please don t rent a car with them they seem cheap at first but then they are a lot more expensive than other

Total SCAM

Total SCAM Avoid They have very shady business practises around scamming people for damages to vehicles and then charging you lots of money They are absolute scum I wish I have checked the reviews before

Scratch scam

These guys are scammers At first place they seem to be kind when they give you more expensive car than you ve paid for but with this kindness comes great responsibility More expensive car more expensive damage costs and trust me they charge a lot For a scratch which can be easily polished within an hour they ve charged us 1000 euros It seems like their business model so please be kind to your wallet and avoid them