Golden1 Reviews

Deal with a bigger bank

Deal with a bigger bank Lots of hidden fees

They say this is one of the best

They say this is one of the best I don t think so They closed the only one in San Mateo Now with gas prices up going up I have to drive 40 minutes to deposit THIS IS BULLSHITcrap

HORRIBLE EXPERIENCE

I had 1200 taken from my account on 6 21 A joint check was deposited about a day before I called on 6 22 they explained and told me a copy check was issued and sent to me within 5 business days Confirmed my shipping address 5 business days pass by nothing called on 6 30 they told me there is a delay in the USPS mail and it could be 7-10 business days confirmed my address again 10 business days pass by NOTHING called again on 7 6 got the call escalated to Irene I asked for the check to be sent to a branch near me I expressed my frustration to Irene she did not care finally gave me an extension and told me to call on Thursday 7 8 so we can 3-way call the bank because it should be there on Friday 7 9 Called no answer left VM no callback Called their CS line the guy told me the notes said I need to wait until Monday 7 12 and that it should be there no later than that Monday no call from the branch as I m desperately waiting Called today Tuesday 7 13 to find out the branch has the check since Saturday and called me that day no they did not Why would I not answer or call back as I m waiting for this 1200 check The lady I spoke to did not care as she was just the messenger So extremely upset over this situation This company could care less

The Golden 1 Hustle

Golden 1 credit union duped the minority small businesses again I felt funny not given a option from plaid So they used plaid which has our passwords and log in information stored also they use google analytics ios tracking etc Then have the nerve to site banking regulation which they do not follow themselves and big scary words like patriot act All this just to freeze your account in hopes of some of there illegal needs are met Look at the contract on your final loans docs If they needed more info and work with the sba Why not just go to the sba or the lender Nope they want us to do it cause they know we were left in the dark Of course this is planed Im either a smart fool or a dumb genius Just watch how this unfolds All you have to do is follow the money I had a ein bank statments websites etc etc So instead if my buisness isn t verifiable I was like they are so crooked Their final letter said all this was cause I got the loan in my personal account Discrimination theft misleading information fake complaint numbers harassment Just as crooked as any other big financial institution They can t do this and not get exposed Even on the final contract It says clear as day This is a legally binding contract and anybody that manipulates or trys to change it or cause someone to default will be liable Shot golden 1 acted like they never heard of prestamos I know on the contract it said them and the sba verified the golden 1 account and gave them all document needed and should come from the lender or the SBA not the borrower golden 1 put a regulation D on my account for months Then took a cash withdrawal not ach transfer or wire but strait cash and ain t heard from them since What s in the dark will come to light But this is what they do cause we let them I can t wait until all these FOIA reports come back

Disappointed

Disappointed - Shaw 41n Fresno Branch Opened acct 3 weeks later accessed it w my card just to get a balance it gave me 20 which made me not have enough to pay my rent Waited til Monday to deposit it back into my account report the issue in which they shrugged it off A couple days later I received a letter not only was I overdrawn but I also owed a fee for being overdrawn I went down to the branch they explained that someone deposited a check into my account when the bank realized it was erroneously deposited into the wrong account they and the bank that issued the check requested it be extracted from my account So in essence it was extracted twice making my account go negative They stated they would correct it but I would need to pay the fee first I told them your CRAZY this whole thing was the banks error and went back forth w her on the issue Finally they said they would take care of that as well After everything was complete I went to the teller to close my account out I reported it they contacted me in regards to what happened stated That would not happen at our bigger branch No apology just they wanted me stay with them bank at the main bigger branch I told them there crazy both banks are related I will NEVER bank here I will be warning others In a little over 3-weeks not only did they turn my life upside down but they were reluctant to fix the issue and wanted me to pay fees on their errors I d give 0 stars but your not allowed in here to do less than 1 CRAZY experience DONT bank here YOU VE BEEN WARNED

Golden 1 is ridiculous and so am I for

Golden 1 is ridiculous and so am I for wanting to stay with them Anyway I already have a checking and savings account I tried to open up another checking account I was denied and told I was in the checks system lies I tried to open up a savings account and was told I closed out another account with a negative balance on August 10th lies So in order to clear this all up I have to go to the branch INCONVENIENCE Really I ve been getting direct deposit there for over 15 years from one of my employers soooo if I owed anything it would show up in my active account The reps couldn t answer that why go to the branch when I m always told they have to call Sacramento or I have to call for complicated issues When I had fraud the branch told me I had to call Sacramento The branch has the same incompetent staffs that told me I could not add beneficiaries at the branch I had to go online When I asked the reps in Sacramento I was told I should ve been able to do it in the branch Good thing I have several accounts elsewhere this last incident confirmed my real savings needs to go to my other banks and credit unions for safeguarding Thanks for making it clear G1

I have a checking account and a loan

I have a checking account and a loan with Golden1 The loan is set up for auto payment from my checking account The first payment was scheduled for August but they took the money for the loan in July and when they did that it caused an over draft fee Anything a bank can do to rip you off they will do it just like your government

The worst for applying ffor a home

The worst for applying ffor a home loan Don t waste your time with these guys go to a real bank An average mortgage company takes 30 days or less they couldn t get it done in 45 That caused all kinds of problems with our home purchase Waste of time

Golden 1 customer service

Literally called bc my card was declined and nobody informed me that my card was declined or CLOSED my account was closed because of a 40 - fee i had to pay off which was fine but still what the f--k Nobody told me shi so when i called this old man on the phone was being rude and pathetic i didn t like his adittude one bit he wasn t helpful at all The worse came to worse he lied and said i can open up reopen my account but then after i ask to reclarify so i can make sure it is still the right info that i need and i can still get the help that i NEED he wants to say oh no you can t reopen ur bank u have to go in and get a new card Golden 1 please get better CS