Based on authentic user experiences
Katie Graham
6734 reviews
N/A
5 months ago
Terrible service
We are currently renting with Golding Estates We have had multiple problems since moving in in August including an overgrown garden filthy sofas that have not been cleaned lack of Wi-Fi and a bathroom that is uninhabitable Contractors are currently doing work on the downstairs bathroom resulting in carpets being ripped up no flooring no shower or toilet and lots of noise This leaves us with one bathroom between SEVEN students The heating in numerous rooms has not worked since the day we moved in resulting in the house being extremely cold especially over the past few weeks now that temperatures have dropped Golding have been unprofessional when replying to our multiple emails resulting in these issues either only just being addressed or not having been addressed at all Inspections on the property are not carried out to the full extent they should Many electrical objects that are in the house have not been kept up to date with their checks posing potential risks to us as tenants as well as the contractors working on the house I would not recommend letting with Golding at all AVOID AT ALL COSTS
Daniel McShane
6734 reviews
N/A
5 months ago
Terrible thieving company
This company has to be the worst estate agency I have ever dealt with They refuse to respond to emails They are extremely unprofessional They speak to you like you are a child and worst of all they try to thieve as much money from you as they can Anyone who is considering moving in with this agency go elsewhere Any problems with the house they will refuse to fix or even acknowledge They have given us wrong account numbers to pay rent into left us for months with no boiler left the house full of holes and rats and then had the cheek to charge us 500 in cleaning fees from our deposit We have tried to get in contact to ask for proof evidence receipts and we haven t had a response This company is a complete scam and I seriously hope anyone who reads this thinks twice about renting with them
Sad Man
6734 reviews
N/A
5 months ago
Atrocious
Atrocious Took months to fix damp in my room even though the conditions were making me very ill and they were aware of this They don t respond to emails and leave problems such as wifi not working unfixed Go with a different company
Sean Kember
6734 reviews
N/A
5 months ago
No Help from customer service
Been living on a new estate for over 3 years I am a shared owner I have contacted customer service a dozen times and put complaints with photos but nothing gets done tried to call the housing manager left voicemails emails still no reply and spoken to a few customer service staff My issues are still not resolved and no reply after 3 months Have emails and photos to prove any ideas anyone on how to escalate this higher
Acutecon
6734 reviews
N/A
5 months ago
If I could give below zero I would
If I could give below zero I would Golding Estates and in particular one of the directors Brian Price are unprofessional and cannot be trusted at all Avoid any dealings with this company or director at all costs This director is also linked with other companies so please be aware To avoid any bad experience such as I have please be aware that he is also director of a further 18 companies although a few of them may have been dissolved for obvious reasons There are many words to describe such a company person thief liar scoundrel These are but a few words
Ms Kathleen Margaret Jones
6734 reviews
N/A
5 months ago
i asked for the void report on my place
i asked for the void report on my place full of has come out still has not got it i have had excuses no action i still want it but i don t think the report is there all placesshould be checked this one has nt i have asked on several times still nothing
Susan
6734 reviews
N/A
5 months ago
Create fictitious problems to extort
Create fictitious problems to extort money renters and neighbouring houses Stay well clear
Monika
6734 reviews
N/A
5 months ago
Not serious people
Thanks to the experience of living under the wings of Golding Homes I have gone from being a positive person to someone who is seriously considering suicide
Zanyar Othman
6734 reviews
N/A
5 months ago
THE WORST AGENCY IN LIVERPOOL
They take 20 days for referencing and after that they delayed the move in date for 2 weeks and when I asked to cancel and get my deposit back I didn t get a response And when I call them and explain my situation they are keep lying and say they will call me back and get my refund and now when i call them they refuse to refund me
Thulisile Chauke
6734 reviews
N/A
5 months ago
No extra mile for clients
The agent has no car for clients I booked for a viewings I ringed them to notify them that I m lost and they agent just drove off and asked me to rebook after I took a day off for viewings I was like 2 mins away but she never cared to ask me about my where about or went extra mile for a client this is the worst experience I ve ever seen in UK I m so disappointed