Goldsmith Property Lettings Agent in Bristol Clifton Weston super Mare
Based on authentic user experiences
FG Olorunsaiye
6732 reviews
N/A
5 months ago
Misleading messaging
Advertised a property that allowed a family with one child Organised a viewing with me but then decided they no longer accept family with any child at viewing Just wasted my time Could have communicated the change with me before the vieiwing Neither consistent nor reliable
Jack Johnstone
6732 reviews
N/A
5 months ago
At the start of this year I decided to
At the start of this year I decided to take over the management of my HMO myself During the time Ben and Co managed the property we were fortunate enough not to have a large turn over of tenants within the property and we are lucky with the tenants who are living there Therefore I feel Ben did not have a large amount of work that needed to be carried out so the basics should of completed with ease I am also the maintenance company on the property so any works that needed to happen I did myself within my construction company The tenants rarely received room or house inspections as per agreement and upon a recent tenant leaving we came across issues where they should not have received their full deposit back The room was clearly NOT inspected properly to the deposit handed back The tenants possessions which included a huge old fashioned dressing table was left burnt areas and heavily stained carpets as well the room being left disgustingly filthy The window was also broke and unable to close and lock which meant the property remained unsafe The curtain poll was also broke The cleaner of the property who only cleans the communal areas checked the room when the tenant had left and found the state it had been left in All of the above has since been rectified at our expense as the deposit had been returned and the tenant emigrated I messaged Ben regarding the dresser and was assured it would be collected 2 weeks had passed and still not collected I messaged again to which it was eventually collected I then addressed the poor condition of the room to Ben and questioned why the deposit was returned with no inspection in place and also asked for a convenient time to meet to hand over the keys to the property as our contract had now ended I also requested copies of the original inventories for the property The message was replied with really busy as end of the month am collecting the information you want it will be next week This was sent on the 31st of Jan No further correspondence or communication has happened since Since the cleaners last visit Ben has left all the keys at the property for us but ignored our messages regarding the damage I was not made aware he was coming to the property to leave the keys All of the above has been rectified by myself at my expense due to the negligence of Ben s work and lack of professionalism I have still not been given any inventories or recieved a response regarding the room I would not recommend Ben Goldsmith property as a property manager as I have not received the level of service expected that I paid for
Mark Bryant
6732 reviews
N/A
5 months ago
Tried to take my holding deposit
Tried to take my holding deposit Please read this if you are looking at renting a property through this company This company tried to keep my holding deposit as they didn t like my credit report they had only had it for three hours I had to argue to get it back and eventually Ben admitted it only cost him 12 for the credit search not the 345 he tried to keep Do not believe the lies on the website about being ex renters and caring that s nonsense Be very careful and insist you get your deposit back if they try to steal it from you Foot note read Bens message below between the lines it s embellished and not completely accurate One thing that is accurate though is the condescending tone of the message expect to be dealt with like this if you are renting from this outfit Ben are you aware of the data protection act You have just disclosed information from my credit history which you gained from a search This information is protected and you have disclosed it on a public forum I won t engage further on this chat as you have crossed a line I will be getting legal advise
Eddy
6732 reviews
N/A
5 months ago
Renting through Goldsmith Properties
Renting through Goldsmith Properties has been absolutely the best decision me and my girlfriend have made Any problems we have had so far have been fixed immediately and Ben himself has come over to check them out and oversee they have been properly tended to We had problems with previous housemates that was dealt with very professionally and Ben was very understanding Could not recommend enough
eightgeorge
6732 reviews
N/A
5 months ago
I ve been with Goldsmith Property for 5
I ve been with Goldsmith Property for 5 years now and they are a fantastic landlord The are professional and helpful and understanding The property is well maintained and kept clean as they have a cleaner to keep up the property I will definitely rent from them again
Simon Godard
6732 reviews
N/A
5 months ago
Goldsmith you rock
The properties are excellent all mod cons all in good condition everything you need and the value which includes internet and a cleaner is as good as it gets The 200 approx deposit was a nice touch too - as opposed to the standard months rent - showing they are actually decent and fair property organisation The service though is what I ve appreciated the most any issue brought to light is resolved immediately they re happy to spend the money too if needed You re being dealt with by very professional friendly reasonable people who clearly take pride in the standard of their service They are mindful too of the dynamic of a shared house and try to bring the right ilk of people together The landlord Ahmet is absolutely brilliant the communication is right on the money and he works tirelessly to keep everyone happy The handyman too is an absolute star Five star Goldsmith Superb
Marcus Mukuna
6732 reviews
N/A
5 months ago
The property is clean well maintained
The property is clean well maintained we also have a cleaner who come s in once a week to clean and tidy the place up all repairs and maintenance issues are resolved swiftly
Kara
6732 reviews
N/A
5 months ago
Helpful and informative
Goldsmith properties were extremely helpful throughout our search for a tenancy Ben was very responsive to any emails or calls The whole process was made smooth and easy and I feel they went above and beyond most letting agents
Jon Reynolds
6732 reviews
N/A
5 months ago
Trusted business partner
We ve been working with Ben for several years now and have found him to be reliable trusted business associate long may our relationship continue
Olivia Hill
6732 reviews
N/A
5 months ago
Recommended managing agent
We have worked with Ben over a number of years and he has always been completely reliable and professional He is respected by both us as owners and the tenants I can recommend him as a managing agent to ensure everything is done correctly and quickly