Based on authentic user experiences
KK Kimon
6731 reviews
N/A
5 months ago
Quality products great price
Had a lot of orders from Gong all have been great the customer service has been helpful and honest Good well built products It takes a bit longer to get things to uk bit it s the UK that s the slow bit usually
Claudia Van de Sand
6731 reviews
N/A
5 months ago
Excelent Product and Customer Service Fast delivery of great quality products
I ve had a great experience with Gong Galaxy They have an excellent Customer Service Team After a bit of chatting I ve decided to purchase an Alvator V2 Curve ALU Carbon XLT Thank you Cyril for the detailed technical advice The hydrofoil was delivered by DHL to Halifax Canada in less than a week to my surprise and I can say the shipping cost was decent The package arrived in a very good condition and I was quite well impressed by the high quality of the product I am happy I saved a lot of money taking advantage of the Direct Sales Services of Gong Galaxy Highly Recommended After I ve purchased my item used my VISA within 24 hours I ve received confirmation detail emails from Societe Generale their bank and DHL delivery Thank you Gong Galaxy
Mark
6731 reviews
N/A
5 months ago
Excellent service and Advice from Anthony and Marine
Excellent service and Advice from Anthony in store and Marine via email We purchased our new kit on-line in Uk But collected direct from the store which was fantastic as we needed to alter our order Then Marine very quickly re did our PABLO form for reclaim of VAT on return to UK Big Thankyou
Mario Antonio Francese
6731 reviews
N/A
5 months ago
fill obliged to Congratulate the
fill obliged to Congratulate the company Gong for the after-sales service It is no coincidence that the company is at the top of the world I wish all companies worked as efficiently and respected their customers as you do
Cristina F
6731 reviews
N/A
5 months ago
Great Product support
I lived in Martinique for a while and ordered some Gong products Gong provides first-class service and professionally supports overseas shipment many thanks for the support
Mr MR Mortimer
6731 reviews
N/A
5 months ago
Very satisfied
my ordered board was delivered within a very short time After I noticed that a seam was not glued well my complaint was processed immediately The service was just great My new board was sent back to me immediately Very good company fantastic service
David Barrientos
6731 reviews
N/A
5 months ago
I was inflating my HIPE First board but the pump was not showing a pressure reading
I had just received my equipment and was having a problem inflating my HIPE First inflatable board The board looked inflated but there no pressure reading on the pump I sent an email and got a reply in an hour telling me that although the board looked inflated it wasn t and I should continue pumping until the pressure started to show on the gauge When I continued pumping the gauge started showing a pressure reading and I was able to get the board correctly inflated
Walter Van Dijk
6731 reviews
N/A
5 months ago
Excellent customer service experience
Excellent customer service experience Swift and kind reply
luca piero de pedrini
6731 reviews
N/A
5 months ago
excellent company
excellent company fast polite and correct customer service followed up my problem immediately my new table had technical problems and thanks to the speed of all the customer service it was replaced special thanks to Oliver Bertinetti very precious person
Charlie Strong
6731 reviews
N/A
5 months ago
Absolutely fantastic experience from
Absolutely fantastic experience from the start I had lots of questions which were answered straight away I was a bit worried about ordering to the UK however it was no problem at all and i received my gear pretty quick On the water I m really impressed the wing gear is exactly what I wanted and gong suggested