


Based on authentic user experiences
Andrew
6731 reviews
N/A
11 months ago
This is an after-the-sale experience
This is an after-the-sale experience They did an amazing job of selling us Now that we re mostly onboarded and learning about the software there s a lot of disjointed responses from helpdesk tickets that send you to articles that give wonderful definition but not an answer to the problem We have a total of 6 cases where data isn t showing up accurately Meetings booked are showing duplicate data Once a contact is put into a flow it doesn t always stay there To do lists aren t loading and flickering off on Coaching feedback doesn t seem to be accurate Another thing if you submit a ticket through their chatbot it shows up a day later which is a little odd It s a wonderfully marketed tool but the follow-up afterwards is below par I ve also messaged a Linked-in VP of Ops with no response Also the one case that shows resolved in the screenshot was because I told them I already had a case on the same topic so doesn t count Waiting on meaningful responses Will update if things get cleared up
Sarah
6731 reviews
N/A
11 months ago
Gong Engage is the worst platform I
Gong Engage is the worst platform I have used It has cost our business so much in pipeline Do not use
Lydia W
6731 reviews
N/A
11 months ago
The absolute best deal management and convo intelligence platform
Gong is truly amazing The customer success support is great and the product really works Most importantly they listen to users through their product feedback process Highly recommend
Jesse Lawrence
6731 reviews
N/A
11 months ago
Gained valuable insights
Gained valuable insights - very happy with service