Gonortheast Reviews

0 stars on Saturday 12 10 2024 my wife

0 stars on Saturday 12 10 2024 my wife gets the number 1 service to work from north shields to Tyne mouth buying a return ticket the cost of this ticket is 3 80 7 times out of 10 the driver tries to charge 4 on this occasion the driver said 4 my wife explained in a calm and polite manner that she travels this route regularly and the price should be 3 80 only for the driver to shout I HEARD YOU making my wife feel uncomfortable and self conscious in front of a quite full bus of people terrible service and customer treatment

I am absolutely disappointed in

I am absolutely disappointed in Go north east today I had put my hand out for the bus and the bus drive right passed me and my mate this is not the first time this has happened they are never on time and always delayed waiting for the bus in the cold and busses stink and tat why friend vomitted last week they never open the windows

Buses don t stop at the bus stop

This is the worse bus company I ever used We signal them at the bus stop and they simply ignore us Not the 1s 2nd or even 3rd time this happens Once I was running with my hand in the air before the bus arrives I got to the bus stop with the hand in the air 5 seconds if not more before the bus passed and he didn t stop Happened to me my partner and some friends Also travelled in 2 buses that needed to stop due to mechanical problems and needed to wait for a replacement The information inside the buses about the next stop 50 of the time are disconnected I use the 21 from Low Fell regularly The other routes I can t say if they do the same Unfortunately the only alternative here is Uber or Bolt The bus is simply rubbish service

Shocking company with a near monopoly

Shocking company with a near monopoly on many routes Timekeeping and driver courtesy lousy Connections No4 service from Heworth to Houghton le Spring has dreadful timekeeping Waited 20 plus mins for this bus a few weeks ago then three turned up together - yes three Another 20min wait today No wonder I dont use public tansport very often Update - bus arrived at Heworth and taken out of service App says 7 mins for next bus but online traking shows it hasnt even arrived in Concord yet This happens regularly truly disgqusting service and company

My granddaughter got on the 2a this

My granddaughter got on the 2a this morning as she had an appointment in Washington The driver neglected to tell her the bus route had been redirected to Silksworth why we don t know Your bus service is terrible and some of your drivers are very rude

Horrible company

The last 6 buses i ve been on have been at least 30 minutes late haven t been on an on time bus in years terrible company and it s a shame they re never penalised for it They have the cheek to raise prices too as service gets worse

Would give 0 if I could

Would give 0 if I could Never on time or cancel in last minute with no information Worse service ever

Go north east needs to find another way

Go north east needs to find another way to train these bus drivers like not only did it x1 bus not turn up this morning which made me late for my second bus there now putting brand new bus drivers on which is making me more late for work howway go north east sort it out