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Based on authentic user experiences
Laura Steward
6734 reviews
N/A
4 months ago
AVOID - scam company and charged me twice
AVOID Awful quality and I was charged twice Despite sending them screenshot of my bank statement they still refused to believe that I had been charged twice and sent a picture of my order stating x1 item I have been emailing them daily asking if this was the case why have they also sent me TWO items - Getting no where They told me to check with my bank implying it was q processign error and bank is wrong As I have been charged twice I didn t accept the numerous offers to accept a partial refund as my order totalled 80 pounds and despite the 25 pounds to send the item in a random address in CHINA it seemed still worth doing Contact Name Lv WenjingAddress Lane 1177 Jianlan Road Meixu Street Yinzhou District City NingboZip code 315100Province ZhejiangCountry ChinaTel 18339438063 I have filed a credit report and will be reporting this scam company to trading standards i suggest others do the same When I last checked the item has got to Ningbo and held in customs for weeks there was a duty payment to be made im not sure the location or direction my return is heading currently And if it does I m sure this fraudulent company will make up an excuse to not give me my money back DONT waste your time or further money sending back
Lindsay Campbell
6734 reviews
N/A
4 months ago
Wish i had read reviews
Wish i had read reviews as exactly the same happened to me I paid via PayPal and have still had nothing back They offered 30 instead of returning due to air miles etc but i said its unwearable and cost 40 How do they get away with it Also london in the name is false advertising Nothing to do with London They communicated by email outside of PayPal and when i said i wanted to return it they said it was TOO LATE
Michelle
6734 reviews
N/A
4 months ago
Absolute bunch of scammers reported to
Absolute bunch of scammers reported to the world trade fraud dept They told me my item was out of stock then offered 100 discount on another item which I d have to buy then be issued a refund for I cancelled the order as that s not normal practice and on doing so they promptly took my money from my account which is then theft I had to contact PayPal to intervene on my behalf as they made no attempt to refund my money and even lied about processing it with PayPal Then told me there was nothing more they were prepared to do The worst part is they were still showing stock on the website and even sending me emails to buy further items this company needs to be shut down uts a disgrace
Cornelia Sakali
6734 reviews
N/A
4 months ago
Please do not order from this shop
Please do not order from this shop I received a dress which was nothing like the online picture I sent it back after several attempts to get a return address it s been almost 3 months now and I have still not been refunded despite multiple emails back and forth Absolute scammers and should be shut down
Katie Jenkins
6734 reviews
N/A
4 months ago
Total Con Avoid like the plague
Total Con Not a UK company Cheap goods from China eventually turn up despite saying UK delivery Quality is nasty and don t fit States you can return but you email and no one replies No phone number Credit card statement refers to a company number in Belgium The trustpilot reviews on their website are ALL fake AVOID I am trying to get refund via credit card company
Georgie H
6734 reviews
N/A
4 months ago
So annoyed at myself for not reading
So annoyed at myself for not reading reviews first Do not buy from this company Garment looked like it was knitted by a novice Customer service was clearly automated and pre planned to give you at best a small percentage of a refund
darren jackson
6734 reviews
N/A
4 months ago
If I could give zero I would
If I could give zero I would Please do not order you will be wasting your money Clothes were poor quality and sizing totally off Unable to return unless you want to pay for postage yourself back to China
Emma Peace
6734 reviews
N/A
4 months ago
They are the absolute worst company
They are the absolute worst company They make the whole shopping experience so bad that I would never want to buy from them again
Gemma Price
6734 reviews
N/A
4 months ago
Total scammers
Total scammers AVOID DO NOT USE as you will LOSE MONEY Will send you absolute rubbish that you cannot even give to a charity shop They offer you a discount to keep the rubbish faulty goods then refuse a refund Goodsly London is in CHINA it is a scam
Katrina Roberts
6734 reviews
N/A
4 months ago
Awful in every which way possible AVOID
Absolutely appalling in every regard - delivery time quality of product customer service returns policy and extortionate return postage cost AVOID at all costs Absolutely awful fromstart to finish