Goodyear Reviews

Disgusting

Goodyear in the UK are currently in the process of making most of their workforce redundant replacing them with cheaper Eastern European workers to make matters worse the current staff are having to train the people replacing them have been told if they quit before their redundancy date they will lose all monies owed Decent people who do a great job have had to stay even though the majority want out from this rotten company some so-called senior management have been moved to other jobs even though they have destroyed the company morale haven t a clue what they are doing HR is controlled by a woman who should be in jail but not with Goodyear disgusting behaviour is only rewarded

Shambolic

This company is shambolic controlled by out of touch clueless management to get by in the UK you have to lose millions continuously lie destroy morale cry a lot but most of all be well in with the string pullers at the top then they will find you another job paying ridiculous salaries Norton s wheels have fell off Akron came did nothing Goodyear is the dodo of the tyre industry

No Moral Standards

Goodyear is a company that has always supported endorsed drink drivers in the UK by giving them promotions support this is now continuing within their Truckforce operations with a regional manager who isn t very Suttle turning up to work stinking of booze encouraging tyre fitters to do the same being a danger to other road users pedestrians doesn t matter to Goodyear

Absolutely horrible customer service

Absolutely horrible customer service I ve been trying to contact them for hours to purchase cooper tires I pressed two for cooper and get some nasty rep from good year They then transfer you to somewhere to hear beeps and doesn t go into anywhere They talk over you and as very nasty I had the same experience with over 10 people I spoke to trying to buy tires The last rep was so rude and spoke continuously over me that he didn t let the call go for me to participate on the survey He left me on a silent hold for over 20 minutes until I hung up I ve never experienced such horrible customer service in my life not even from Comcast Cooper tire was such a good company with good service and made in the USA tires Goodyear had to mess it buy purchasing it Buying NITTO tires instead

Goodyear in Cincinnati Ohio is trash

Goodyear in Cincinnati Ohio is trash They refused to do my oil change that was scheduled and told me to come back later on in the day When I did the guy told me that I will have to back Monday

Ripped off with Free Amazon Vouchers

Bought tyres which had an offer of 30 Amazon vouchers I chased several times only to be told I would receive them no later than 7 days after the promotion ends 2 months after I purchased the tyres Chased 7 days after the end of the promotion date only to be told they had sent checked my junk and they were in there the link had expired and was in Spanish anyway Let Goodyear know and they basically have said tough It s not the monetary value but the service has been disgraceful and I really do believe they had every intention of ensuring as few customers as possible benefitted from their promotion

Wish I could give them a zero

Wish I could give them a zero my husband took his truck in to have the air conditioner serviced because it started to work intermittently it would be on for a day and off for a couple of days his driver side window was also off track so he also asked for this to be repaired they did a diagnostic test on the AC and added freon they also replaced the regulator on the window or so they said we picked he vehicle up and the very next day the AC stopped working and the driver side window was off track we called Goodyear back and spoke with Micheal Dewitt at the Goodyear on Harbison Blvd in Columbia SC where we had taken the truck he told us to bring it back we did he couldn t figure out why the problems persisted and asked us to bring it back when his colleague Micheal Gatewood would be able to troubleshoot the AC and window we took it back and a day later get a call from William stating that the problem with the AC was electrical and it would have to be taken care of at the dealership he also informed us that they replaced the regulator in the driver side window again I thought it was done the 1st time we brought the vehicle in for service And get this the window is till not working He tells us that the window stripping is the problem and we would have to take it to the dealership they also replaced some belts so we paid 650 for labor and another 450 for parts and diagnostics and still do not have working AC or a working window oh yeah William stated well it was working when you picked it up I guess he didn t remember that the original complaint was that the AC was working intermittently when we brought it in I have been a regular customer here for over 15 years but I am never going here again

Store on Siegn Lane and store on

Store on Siegn Lane and store on Coursey in Baton Rouge are horrible They were quick to sell me a 3 year alignment plan but just about refuse to honor it Tried twice in past month just to give excuses why they can t Today employee on Coursey waisted my time sat for an hour When I asked was given piss poor excuse that the machine software errors kept it from working Both stores are ran by same manager Shawn and they don t give a shit I m done and will NEVER give my business again be sure to blast them on social media Google and every chance I get