Gorgias Reviews

Best customer support app for Shopify

Best customer support app for Shopify stores Hands down This app is constantly improving and evolving in a highly competitive customer service landscape We wouldn t use anything else

Amazing product

Amazing product Has really allowed us level up our customer support while scaling the brand

Gorgias is gorgeous

Easy to use snd very easy to pick up

Great platform

Working with Gorgias is a seamless experience It makes offering up top notch customer service easy and efficient

Gorgias has been a gamechanger for our

Gorgias has been a gamechanger for our small-but-mighty CX Team Automation features client support and statistics knock other platforms out of the park

Gorgeous experience with Gorgias

Working with Susan and her team from Gorgias has helped our partnership grow and prosper Our customers are being properly looked after while having all of our inquiries funneled and organized

Gorgias is an awesome tool for managing

Gorgias is an awesome tool for managing customer service Their extensive integrations allow agents to see customer information and handle almost all necessary functions directly in the app without having to navigate to various separate platforms They also have extensive segmentation capabilities and automations that make customer service streamlined We are very happy to be Gorgias customers

Highly recommended

Gorgias is incredibly intuitive and user-friendly From setup to daily operations navigating through Gorgias is a breeze saving us valuable time and streamlining our customer support workflow The ability to customize the platform to our store s specific needs and our customers preferences is great We ve been able to tailor responses tags and automations to fit seamlessly with our brand identity providing a consistent and tailored experience for every interaction The automation features within Gorgias have allowed us to handle routine inquiries effortlessly freeing up our team to focus on more complex issues and providing exceptional support where it s truly needed What I believe sets Gorgias apart is their commitment to innovation and improvement It s evident that they are constantly listening to feedback and iterating on their product The regular updates and optimizations ensure that we are always equipped with the latest tools and features to enhance our customer support operations Highly recommended