Gosheating Reviews

Great Service Free Boiler Via GOS Eco

Last Christmas my boiler broke down and GOS quoted the same day of visit and replaced the boiler the very next day Engineer on site was extremely polite and courteous office staff very warm and welcoming on the phone and very helpful so when my elderly mothers boiler broke down I gave them a call and they where able to provide a brand new Vaillant boiler absolutely free via the GOS Eco department - Thank You GOS

Excellent very reasonably priced

Excellent very reasonably priced company Their engineer gave our boiler a jolly good going over A nice chap too

This firm carried out a complex

This firm carried out a complex investigation and repair of a plumbing job They were informative and left the workplace spotlessly clean I would recommend them 100

Boiler service Very professional from start to finish

Very professional from start to finish from the office staff to the engineer who was extremely pleasant Will not hesitate to use them again

Gos Heating

Completely satisfied with gos first class service on time every day completely satisfied with standard of workmanship and price no mess and all waste taken away would recommend and use again

The most expensive company

The most expensive company around the North West They couldn t send an engineer the same day I called so I cannot say they are fast The second company I contacted could do that by the way They quoted double the price I expected by googling same standard work so I got a second quote I finally stuck with the lower-priced company as I couldn t get a penny discount from GOS Eventually GOS billed me 66 for the callout which is extortionate given that the engineer was out on the door in less than 5 minutes and he s drive was about 2 miles Will never use them again Stay away from GOS others charge half price

Avoid BAD CUSTOMER SERVICE

Had Alex the son of the owner to visit our property to quote for a complete central heating replacement We are expecting to spend around 9000 pounds No timeframe for the job but we wanted the cost So no pressure on them to install by any given date He arrived late with NO APOLOGYHe had to be asked to wear a mask Made notes and said he would get back to us I called the office the next day around lunchtime and again today Finally Nicky called me to say Alex was too busy to quote for the work No apologies for not getting back to us as promised nothing Why waste our time by visiting Courtesy costs nothing these days Avoid go elsewhere that my advice We will

Disgusting customer service

Disgusting customer service the advisor which I spoke to was rude cocky and arrogant she continued to cut me off mid sentence as I was disputing a bill I received for 111 68 to have a shower pull cord fitted The parts where 13 00 the labour was 25 which I can accept however they slapped me with a 55 00 call out charge which I was never made aware of The engineer came to my property 2 days later if it was the same day or out of hours I would have understood I was never made aware there would be a 55 00 call out charge if I was advised about this I would never have accepted The advisor who I spoke to said she didn t like my attitude as I was becoming frustrated by being cut off mid sentence and being spoke to like trash She eventually told me she was going to put the phone down on me and get a manager to call me The managers attitude was no better she also was very abrupt and rude as she didn t like to be told how unprofessional her customer service was I know that G O S have been around a long time that s why I decided to give them a try however over the years I believe that G O S has changed hands because there is no way that a company with that type of attitude could have lasted as long as they have