Gotextbooks Reviews

Was quoted over 100 for 2 textbooks

Was quoted over 100 for 2 textbooks one was barely even used Received a payment of 17 and there s no way to get the books back

Sent them a gently used textbook - reject

Zero stars Sent them a gently used textbook and got back that it was rejected No explanation just rejected I believe they reject most books and this is their way of reselling at biggest profit as you have to pay the shipping to have them send it back Beware

Zero stars

Zero stars I started with Chegg filled out ALL the online forms to be rerouted to GoTextbooks apparently now merged Have to open a NEW account do all the forms again Get quote Accept WON T GO THROUGH Try again later Same drill Send email to support Get condescending reply that they do thousands of transactions a day and I m the only one having an issue Right Try again a couple days later They accept 2 of 3 books this time but the offer has gotten better I accept and send in the books 3rd book FINALLY gets accepted two hours later but is below the 18 minimum to process for a check Terrific I finally get my check and rather than the 79 quoted it s 43 with no explanation I m done Gonna cash my check and never use them again Boo on them too--I m a professional declutterer and used to recommend Chegg to my clients and list them on my resource list that goes far and wide NOT ANYMORE

This company is a scam

This company is a scam So messed up to steal from students just trying to survive Sent my books Never heard from them again Can t find a contact to reach out to for my check Nothing they have no information on their website How is this even legal And shame on Chegg for directing me to this website Special place in Hell for you

I wish i could give them zero star

I wish i could give them zero star At first they said one of my book is rejected and i can either send them a label for returning or they destroy the book for me Of course I want my book back who know what they are going to do with it And then couple days later Michael sent me an email said your item was taken from one of our esteemed counterfeit inspectors and was deemed to have counterfeit characteristics By law we are to send the book to the original publisher for further review I was so confused According to them this process might take 90 days and if i want to find out more about my item i need to contact the publisher of the book How am i going to do that and whether or not they send the book to the publisher

Avoid Gotextbooks

Wow I got dupped I should have believed the poor reviews so please take it from me and avoid this company I sent in numerous textbooks in excellent condition some were brand new and they paid me for only a quarter of them Now they will resell the books at top dollar Again think twice before you use Gotextbooks I do not believe they are reputable

I would give them 0 stars if possible

I would give them 0 stars if possible I should have known something was off when I got a higher quote than any other legitimate place Got an email that my return was rejected due to water damage The book was in good used condition when it left my house and most definitely did not have water damage Then they want to charge me to have it returned to me Unreal Wish I would have gone with the reputable buy back resources and taken the lesser money right from the start

rejected a brand new book for minor transit damage

rejected a brand new book for water damage but there was none when I mailed it I asked to see the text and there was such a slight amount of water damage on the corner obviously from transit that it was almost unnoticeable You have to pay the ship the book back so they count on you giving up and leaving the unacceptable book with them