Gothicat Reviews

Placed an order mid November thinking 6

Placed an order mid November thinking 6 weeks was plenty time for delivery for Christmas Heard nothing whatsoever then received an email on 16th December saying my package had been shipped with an expected delivery of Jan 23 Absolutely useless Avoid them

I m still waiting for my order

I m still waiting for my order A shipping label was only prepared on May 8 2023 for an April 8 order after I emailed the company twice As of today May 19 the package remains in process USPS tracking hasn t received any updates I can t speak to the quality of the shirts but customer service is nonexistent

Gothicat waste of time and money

To say Gothicat is utterly terrible and useless would be an understatement if not the entire history of the human race First you order item or items and an email to confirm the purchases so far so good But thats when it all goes completely wrong I hear nothing for months so I send them an email I can only assume that the email prompted them to get on with the order Ok so they might be busy so I ll give them that But no wait it gets worse One item a ladies size small t-shirt of kittens of mercy feed me first as always Have been sent to the wrong address even so I request the item to be posted to my home address Luckily the wrong address is my old work address so I ll collect it on Friday Nice one Gothicat but what it gets worse yes worse The other two items that managed to get the my address turned out to be the wrong items One Rammeowstain t-shirt ladies small and a Meow division bag What I got was some sort of Smiths meow t-shirt medium and a meow division t-shirt medium How the hell can they get this so so so wrong I email them about the issue no response So I m stuck with two items I don t want and can t get my money back Gothicat are using they gothic coolness and slick website to scrape by but sorry your not pulling the wool over my eyes with this one Gothicat you are completely and utterly useless rubbish unreadable fly by night small time criminals My advice to anyone wanting to buy anything from Gothicat is to forget it stay well clear avoid them at all cost Thank you Gothicat for taking my money sending the wrong items and wasting my time

long shipping worst customer service ever

It took them a very long time to ship the products but i don t blame them it was around x-mas time it just can happen no biggie Orderet at the beginning of November 23 shipped beginnign of december 23 Unfortunately the swiss postal services lost the parcel at the customs and that s where the madness started The post told me to contact the store since they need to file a case with their insurance I asked the gothicat store and they told me that they re on it That was the last message i received Jan 18 2024 Several follow up questions remains yet to be answered Today s March 18 2024 Again it s not their fault at all that the parcel got lost by the swiss post and i don t blame them But the way they don t care at all about me as a customer is unacceptable for me Questions whether to get my money back or to re-order the items weren t answered I paid via paypal and was able to contact them to get my money back which was confirmed today After all i can only recommend to keep away from that store after what i just experienced

Nice shop

Nice shop I received my order quickly and even though I had forgotten to type in a promotional code they sent me the corresponding refund which was very much appreciated