Gourmetgiftbaskets Reviews

Its been 3 month 6 calls

Its been 3 month 6 calls one conversation and5 calls to voicemail and my 200 gift basket to my new business partner us still not delivered It was returned and they didn t tell me when I found out they want me to pay again for shipping and they still have not sent it out again The service is TRASH I had 6baskets I needed to send after this one Well I ll update if anything ever happens

I do not know how this company got high

I do not know how this company got high reviews on their site probably bots but I ordered a gift basket on a Thursday for a grieving man that lost his sister Thursday and now its Monday and he still has not received it I paid 50 overnight shipping and its been 4 days the tracking still says it has not been shipped I took a screen shot to show them if I ever hear back from finance about getting me a shipping refund I called their number and pressed 4 for support The lady was really nasty and rude Tried to make all these excuses and told me I couldn t cancel cause it shipped already which is not even true She said i could pay 15 to ship it back its food and I could get the re3fund for the basket but now grieving man has no grieving snacks and I am mad

Terrible basket stale old products in gift basket

Received an expensive gift basket from this company Chocolate was old stale and in strange packaging One small box had lindt truffles and a photo copy of the nutritional value Other items were crushed and had to be crushed prior to putting in the box It feels like this has been sitting on a shelf for years and items regifted Do not purchase from this company

Incorrect address

The basket was delivered to the incorrect address and this family centered company said there was nothing they could do about it What a Wow it would have been if they did correct the mistake That is a shame as I was looking forward to it but I guess they really don t care

Terrible Product

I the Gourmet Snack Chocolate Basket item 3524A The basket that was delivered was absolutely awful Per the product description the basket was supposed to contain Assorted gourmet snacks and Assorted gourmet chocolates First of all the basket itself looked as though it was purchased in a dollar store Second the snacks and chocolates that were sent are small pack of Oreos small pack of Chips Ahoy Tates Bake Shop small bag of Wonderful Pistachios a Lindt chocolate bar a block of Cabot cheese small box of Brenton crackers a plastic baggie of strawberries What In what world are these gourmet snacks I understand that the basket on their webpage is a sample snack chocolate basket and that the actual item delivered as well as its container will vary depending upon local availability Nevertheless this gift was absolutely atrocious and certainly not worth the 85 that I spent on it I am embarrassed that it was delivered to my father as a birthday gift

FRAUD and False advertising

FRAUD and False advertising 10 off NOT applied after i gave my e mail and text information and when a Same Day Delivery item was chosen for a funeral date for delivery offered was 17 days later I called the company to complain and they said they couldn t change the website TOTALLY MISLEADING THE CUSTOMER AND FALSE ADVERTISING DO NOT USE

Gift was late and in a standard cardboard box

Most gift recipients will hesitate to tell you if a gift is poorly presented The gourmet gift basket came in an ordinary cardboard box and did not arrive on time Next time I ll use a food delivery service like Doordash or Uber Eats for a fraction of the price

I ordered three baskets for Easter for

I ordered three baskets for Easter for my family I normally order from Harry and David Only one arrived before Easter at the wrong address I tried by emailing customer service and calling to try to stop the other two as I transposed two numbers in the address As it was a holiday no one would respond or stop the orders the second one went to a total stranger they kept it the last was returned as the office stopped it knowing no one lived in that unit I sat on hold for 20 minutes on Tuesaday left a message and got a call back basically telling me too bad The third basket although was chocolate they said no refund but I could spend more money and try again Terrible experience never again