Based on authentic user experiences
Neil Fritsch
6736 reviews
N/A
11 months ago
STAY CLEAR AT ALL COSTS
I would put a big fat zero up I ordered a bag of mini eggs on Amazon which weren t cheap When they turned up they weren t in a box but in an envelope Pretty much ALL the eggs were smashed inside So I sent them a message No response So I sent them a second no response And there s a no refund policy basically I ve paid best part of 20 for rubbish STAY CLEAR FROM THIS COMPANY AT ALL COSTS Disgusting how they treat customers
Neil Fritsch
6736 reviews
N/A
11 months ago
Why won t they reply to me
Still haven t heard anything back from this company I tried and tried contacting them via email and phone but nothing This company should be ashamed about customer service or support
Priya Gill
6736 reviews
N/A
11 months ago
non-existant customer service
non-existant customer service Placed large order for sweet cart for my wedding half of sweets arrived were incorrect and other half did not arrive Multiple attempts to contact company across different platforms with no response Terrible
Kayleigh Barraclough
6736 reviews
N/A
11 months ago
Strawberry bon bons turned out to be caramel
So my grandma placed a large order for a birthday party She ordered a 1kg bag of strawberry bon bons They were caramel dipped in sugar like caramel sweets dipped in sugar Like what
Mrs Lizzie Lister
6736 reviews
N/A
11 months ago
Appalling Customer Service
I have spent quite a bit of money with this company over the last few months The last order contained only two thirds of the the jar and the discount code they provided won t work on the website I have emailed multiple times without any response The customer service is dire They never respond Gourmet Sweets needs to up their game with responding to feedback and queries You ve now lost another customer who has spent a lot of money with you purely because of your dreadful customer service Do the right thing Gourmet Sweets