Grabex Reviews

High quality doors and great service

Grabex were great to work with I d definitely use them again They always responded in a timely fashion to my endless requests for changes to the designs for my french doors Iwona was very helpful in this respect over many weeks of emails back and forth The black aluminium looks stunning I decided to buy the french doors supply only as my builder said he could fit them cheaper Big mistake - I ended up having to get Grabex in to remedy the job when the builder fitted the doors back to front and refused to put them round the correct way once we noticed the doors were opening out instead of in He d already plastered and painted around them Worked out a fair price with Matt in customer services for Grabex to come and switch the doors and they were fab - they managed to remove the entire unit without so much as a scratch to the new plasterwork I wish I d gone with their fitters in the first instance

True excellence throughout

An excellent company I have used Grabex to fit windows throughout my house and for a conservatory Both projects were expertly planned and and realised Their employees - whether it be office-based or the fitters themselves - are friendly reliable knowledgeable and skilled - and the product is great I recommend them very highly indeed

Efficient and great quality

As a small building and decorating company in London I have found Grabbex to be efficient great quality and have always been pleased with the end results as my clients have too Arkadius who I deal with when I need a quote is always pleased to help is on time and quick at responding with pricing and answers to queries Thanks

Would recommend 100

Earlier this year we finally had our new windows installed after some delays due to the pandemic The installers did a fantastic job they were punctual polite and tidy In truth there were one or two minor issues with the windows but Grabex reacted positively delivering great customer service by sending out several service staff to resolve the problems completely The entire team at Grabex lives and breathes windows and are dedicated to making sure their customers are happy with the final product We would happily recommend their products and services to anyone

I recommend this company Going the extra mile

Where do i start these guys go the extra mile my account manager Bartek is always at the end of the phone trying to help me with technical specification design and much more Nothing is ever smooth but having one account manager to deal with is the best solution to issues They took me for a tour around the premises and I could instantly see that they have invented in there staff equipment and quality control Exposing there operation to us the general public instils trust and transparency As a supplier myself i appreciate Grabex taking the opportunity to do so Many products on offer are comparable to the competition and beets the rest in many cases No middle man woman just direct to the source I recommend this company

Excellent service from the first contact to completion

We found Grabex through the recommendation of a friend and were delighted with how well everything went We received a quick and very reasonable quotation the paperwork was all perfectly clear the survey and installation were both very prompt Most importantly the windows are an excellent quality I could not have been more impressed from start to finish

Outstanding service and quality great people

Grabex has installed 4 aluminium and 3 sash windows in our flat in central London The service was outstanding from the quote to installation Marta who did the quote order for us was super helpful adaptable and flexible She went the extra mile to explain everything and she had to adapt the quote so many times to our final order- big shout out to her Lucasz did the survey he was lovely and very helpful He gave instructions to our builders and was available to answer all our questions The installation was the best part 2 men installed all the windows in 2 days made good with sand and cement around the windows- super clean accurate and flexible They worked with other contractors on site which deserves extra credit Martin Peter were incredible The windows are of top quality even white aluminium looks so good and elegant The sash window came ready with great locking mechanisms and looks so good Time wise they were accurate in all stages Strongly recommended and most certainly will use them again

New windows with acoustic glass vents

Grabex window installation just completed after bit of snagging Really good product and Greg very helpful in the initial consultation with help regarding acoustic glass and acoustic trickle vents Installers very good over the two days and generally a very efficient process I would recommend Grabex to others

Good quality wood framed doubled glazed windows

We have been impressed with the knowledge suggestions and support throughout the sales process Greg Kowalczyk was very friendly and helpful We are also very happy with the quality of the windows themselves and the fitters were very courteous and professional We would happily recommend Grabex