


Based on authentic user experiences
vikki perkins
6732 reviews
N/A
9 months ago
Absolutely shocking AVOID AVOID
Absolutely shocking AVOID AVOID AVOID As with all the other reviews I wish I had read 1st Company is based in China not UK as advertised False representation of items on online site and when you do eventually receive your item in my case the Lumiere jumpsuit it looks like a piece of net curtain sewed badly by my Nan that forgot to wear her bifocals Absolutely shocking And when I have demanded to send item back after refusing 15 20 refund they have given me the address in China and said basically it doesn t stand a chance of being returned so we are keeping your money I am contacting my bank and trading standards but don t hold out much hope as this is a blatant SCAM
Daniela
6732 reviews
N/A
9 months ago
This company is a Scam Stay away nothing on their website is true
This is a big big scam do not order from them Even though they are registered in the UK they are China based The so knitted jumper I ordered was just a simply a poorly printed made polyester blouse To return it I have to send it to China not the UK I obviously won t get a return just wish they were shut down as they are simply scamming customers The website is a big lie as none of the info is accurate I tried to ring them on the UK number listed on the website but of course it cannot be found Stay far far away from them Shame on them
Alex
6732 reviews
N/A
9 months ago
Wouldn t even give it 1 star
Avoid at all costs Similar to below experiences and haven t even got my item yet Just going to take this one as a loss I reckon Their website says delivery in 5-7 days LOL utter lies Clearly based in china Reporting to trading standards as they are posing as a UK company
IAN TURNER
6732 reviews
N/A
9 months ago
An absolute joke
An absolute joke I ordered a Christmas jumper on 20th November and it has still not arrived on 17th December How do they get away with this robbery No Stars absolutely
Consumer
6732 reviews
N/A
9 months ago
Absolute scam of a company
Absolute scam of a company The website suggests they are based in the UK when in fact based in China Total false advertisement across their page Wouldn t cancel the order when I asked and when it did eventually arrive it was nothing like what was advertised Online showed a sequin catsuit received was cheap material not a sequin in site Same thing they offer a pathetic discount or to ship back to China I ll be contacting my bank and reporting these scammer
Gill Knight
6732 reviews
N/A
9 months ago
Had to write a second review today as
Had to write a second review today as words actually fail me What a scam what a shoddy product arrived Fit only for the bin and no point sending back coz others have also said don t bother disgusting product and twice price what Amazon sell for but comp said better service what a JOKE DONT USE THEM
A H
6732 reviews
N/A
9 months ago
Scam
Scam Product did not respond the advertising ones Made in China Refund the letter they send when requested refund - options straight way 15 20 refund of purchase or refund not guaranteed as parcel might be lost sending back at your expense to China address
Michelle
6732 reviews
N/A
9 months ago
HAD TO PAY 25 TO SEND BACK A FALSELY ADVERTISED ITEM DO NOT BUY FROM SCAMMERS
THIS SO CALLED COMPANY NEEDS SHUTTING DOWN ASAP THEY SHOWED AN OUTFIT FROM ANOTHER WEBSITE WHICH I FOUND AND ORDERED FROM NADEEN MAREB IS THE WEBSITE GRACE AURA S JUMPSUIT THEY SENT WAS NOTHING LIKE WHAT THEY ADVERTISED ON THEIR PHOTO AND THE QUALITY WAS CHEAP WHEN I RECEIVED THE REAL VERSION FROM NADINE MERABI S WEBSITE THE COMPARISON WAS UNBELIEVABLE THE REAL VERSION IS AMAZING AND NOTHING LIKE WHAT GRACE AURA SEND YOU THIS IS A SCAMMING WEBSITE WHICH NEEDS TO BE CLOSED DOWN THEY ALSO STATE ON THEIR WEBSITE THEY ARE BASED IN ENGLAND UNTIL YOU NEED TO RETURN THE ITEM AND ARE GIVEN AN ADDRESS IN CHINA AND CHARGED A FORTUNE FOR RETURN WHCH THEY IGNORE TO REFUND
Dorothy
6732 reviews
N/A
9 months ago
Returns near impossible
The jacket I ordered didn t fit and was poor quality After many unanswered emails I was told It is not possible to return goods to a UK address and offered discount on a further purchase I had no intention of paying them any more money After much haggling the best I could get was a 30 refund I m surprised this policy is acceptable in the UK - would advise shoppers to find alternatives
Laurent Bernard
6732 reviews
N/A
9 months ago
Awful
I ordered a Xmas jumper but the colour was totally different than the one advertised very dull I have contacted their customer service many times to obtain a refund They are just useless They won t give me an address for the return They obviously operate outside the UK and don t care about customer rights It looks like I am stuck with it