Graceaura Reviews

I wish I looked on here first

I wish I looked on here first Avoid avoid I m in a battle trying to return a coat I paid 62 for that s awful material Like others they keep offering partial refund and discount codes I would not use Hope this helps someone to avoid getting scammed

Cheap clothes Fraudulent Company

Cheap clothes Bad quality Bad customer service Dissapear when you need to return items and ask for a refund I have sent over 20 emails asking for a return address so I can post back the item for a full refund I have had no response keeping in mind that I only have 14 days to return the itemI would advise anyone thinking of buying from this company not to do so THEY ARE A FRAUD The clothes look really nice in the pictures but when they arrive they are cheap and not like the pictures at all Rags and unwearable I will be reporting this business to my credit card company and also to any other agency that deals with incorrect advertising and false advertising PLEASE TAKE HEED Not a legitimate business

One of the Worst Companies I ve Ever

One of the Worst Companies I ve Ever Bought FromMy experience with Grace Aura has been nothing short of frustrating After purchasing from them I quickly realized their customer service is abysmal Despite reaching out multiple times eight emails in total they were incredibly reluctant to provide a return address It took relentless effort on my part to finally get the information I needed Instead of addressing my issue promptly they bombarded me with discounts and offers seemingly to avoid processing my return This approach feels manipulative and dismissive of genuine customer concerns I would strongly caution anyone considering buying from this company Poor service terrible communication and a complete lack of accountability Never again

Really wished it had seen this feedback

Really wished it had seen this feedback before I bought Currently in an email battle trying to get a refund on an item that was nothing like advertised Keep offering 25 40 off next order Will never order from them again

BOGUS INFERRIOR UNFAIR

Sooo many reviews here have rated this company as a 1 star I couldn t give them a zero star otherwise I would have Imperfect boots arrived tried to get a return address and they immediately began offering me very low of my original paying price I communicated several times to them and they replied back that I wanted my full refund and why on earth would I want to keep inferior goods do give me back my money Unfortunately I have been unwell so didn t have the energy to continue going back and forth with them which I ordinarily would have done Just didn t gave it on this occasion Reluctantly I gave in due to illness tiredness and accepted what I didn t want to accept in the beginning The excuse that all these China based companies give customers is that it is too expensive to return the goods so they off you a low amount of your money back and for you to keep the goods They also use fake UK email addresses and phone numbers A way to tell is the amount of time the goods take to arrive So keep your eyes peeled for these bogus companies with bogus customer service

SCAMMERS

SCAMMERS DO NOT BUY FROM THIS WEBSITE They false advertise What they send you is nothing like in the picture and is cheap clothing THIS COMPANY NEEDS SHUTTING DOWN ASAP

Awful company shoddy products

Awful company Based in China so you have to pay to return goods there Totally dishonest Pictures look nothing like the products In the ad the boots looked like Clarks quality In reality they are cheap and tacky As other reviews have stated they offer you 15 or 20 refund Horrible company horrible products Don t waste your money

Again I wish I d seen these reviews

Again I wish I d seen these reviews before ordering Coat very poor quality looks nothing like pictured I also didn t realise the company was based in China Returning item would cost me half what I paid for it