


Grand Kitchen | Your Kitchen Expert | Factory Direct Kitchen Supply
Based on authentic user experiences
Laura O Berry
6735 reviews
N/A
8 months ago
Ordered items
Ordered items they charged my account and never received the order So far my review is this company is a scam until I see the products arrive at my home
Denise Marsden Figueroa
6735 reviews
N/A
8 months ago
the outdoor wine picnic table
I ordered 4 of the outdoor wine picnic tables for gifts They are nothing like the video they show and are such poor quality that I am embarrassed to give them away I have tried to contact the company but they don t respond because they don t care they have my money Another scam of a company
reinaldo godinez
6735 reviews
N/A
8 months ago
do your research before buying from this company
I really hate giving other than a good review because I know how hard the people at this company work I received the vacuum cleaner and tried it but it didn t pick up some dirt in the floor I contacted the company and I am working in getting a refund
Olivia Yacukowicz
6735 reviews
N/A
8 months ago
Total SCAM
This company is a total SCAM All products come from China Good luck with any returns Will only offer 10 refund on original cost which doesn t even cover the original shipping fee Do not order from this company
VIOLA
6735 reviews
N/A
8 months ago
I ordered my product on Dec 7th
I ordered my product on Dec 7th but never received a confirmation in my email I do have a confirmation number I have also ordered from Grand Kitchen before so I m hoping they re not putting the screws to me The product I ordered was a Christmas gift Doesn t look like it ll be happening I m of the mind to ask my credit card company to consider this a scam
Angela Cabral
6735 reviews
N/A
8 months ago
Wooden Outdoor Folding
I purchased the Wooden Outdoor Folding Picnic Table-with Glass Holder BUYER BEWARE I received the item and it was defective the table would not stand I contacted customer service various times for instructions on how to return to no avail They finally officered me a 10 refund and I could keep the table What good is a defective table I ask you BEFORE YOU BUY READ RETURN POLICY IT WILL TAKE YOU ABOUT TWO MONTHS TO GET SOME TYPE OF RESOLUTION BUT YOU WILL BE UNABLE TO RETURN THE ITEM EVEN IF IT IS DEFECTIVE DO NOT SUPPORT THIS BUSINESS IT IS A SCAM
Audrey Barton
6735 reviews
N/A
8 months ago
Do not order from this company
Do not order from this company They will not accept returns when part of delivery is damaged I ordered a set of wine glasses with a painted tree for each of the 4 seasons and when I got it 1 of the glasses was broken Only offered a refund for 1 broken glass and told because the other 3 season of glasses was still useable I can sell them individually on my own
Ms A
6735 reviews
N/A
8 months ago
Ordered items accidentally put in wrong
Ordered items accidentally put in wrong address I have sent an e-mails on the day I did the wrong address and 2 the next day I have heard nothing Will never recommend this company STAY AWAY FROM THEM
Leanne Moorhouse
6735 reviews
N/A
8 months ago
Company advertised buy 3
Company advertised buy 3 multifunctional four-in-one bottle openers get 4th free I tried multiple times to order 4 but kept getting charged for 4th I consequently ordered 3 expecting 4th to be sent I have contacted company on multiple occasions only to be told I didn t order properly and will have to again pay postage if I want the fourth which they should have already sent me I will not deal with this company again
Nancy Nicholson
6735 reviews
N/A
8 months ago
Scam
Scam Beware I also ordered a weed puller They have run ads for an authentic company called Grandpa s weeder on fb That s what I thought I was buying I got a cheap knockoff from China without a pole and waited for over a month Paypal negotiated a small refund but basically this company said I would have to return the product to China at my own expense to get a full refund