Grand-kitchen Reviews

do your research before buying from this company

I really hate giving other than a good review because I know how hard the people at this company work I received the vacuum cleaner and tried it but it didn t pick up some dirt in the floor I contacted the company and I am working in getting a refund

Total SCAM

This company is a total SCAM All products come from China Good luck with any returns Will only offer 10 refund on original cost which doesn t even cover the original shipping fee Do not order from this company

I ordered my product on Dec 7th

I ordered my product on Dec 7th but never received a confirmation in my email I do have a confirmation number I have also ordered from Grand Kitchen before so I m hoping they re not putting the screws to me The product I ordered was a Christmas gift Doesn t look like it ll be happening I m of the mind to ask my credit card company to consider this a scam

Wooden Outdoor Folding

I purchased the Wooden Outdoor Folding Picnic Table-with Glass Holder BUYER BEWARE I received the item and it was defective the table would not stand I contacted customer service various times for instructions on how to return to no avail They finally officered me a 10 refund and I could keep the table What good is a defective table I ask you BEFORE YOU BUY READ RETURN POLICY IT WILL TAKE YOU ABOUT TWO MONTHS TO GET SOME TYPE OF RESOLUTION BUT YOU WILL BE UNABLE TO RETURN THE ITEM EVEN IF IT IS DEFECTIVE DO NOT SUPPORT THIS BUSINESS IT IS A SCAM

Do not order from this company

Do not order from this company They will not accept returns when part of delivery is damaged I ordered a set of wine glasses with a painted tree for each of the 4 seasons and when I got it 1 of the glasses was broken Only offered a refund for 1 broken glass and told because the other 3 season of glasses was still useable I can sell them individually on my own

Ordered items accidentally put in wrong

Ordered items accidentally put in wrong address I have sent an e-mails on the day I did the wrong address and 2 the next day I have heard nothing Will never recommend this company STAY AWAY FROM THEM

Company advertised buy 3

Company advertised buy 3 multifunctional four-in-one bottle openers get 4th free I tried multiple times to order 4 but kept getting charged for 4th I consequently ordered 3 expecting 4th to be sent I have contacted company on multiple occasions only to be told I didn t order properly and will have to again pay postage if I want the fourth which they should have already sent me I will not deal with this company again

Scam

Scam Beware I also ordered a weed puller They have run ads for an authentic company called Grandpa s weeder on fb That s what I thought I was buying I got a cheap knockoff from China without a pole and waited for over a month Paypal negotiated a small refund but basically this company said I would have to return the product to China at my own expense to get a full refund