Grandfrank Reviews

Ordered on the 12th February

Ordered on the 12th February the money is gone from my bank but no delivery notification All emails ignored by GrandFrank since then Calling my bank now to claim the money back

Sounds like i m not the only person to

Sounds like i m not the only person to buy something and receive no acknowledgment or response to queries through their website It s been a couple of days now Looks like i ve been scammed judging by these reviews and their lack of response Website looks totally legit as well Fingers crossed my bank will refund me and recall the money

Terrible customer service and

Terrible customer service and overpriced material

Very poor customer service

I accidentally ordered two of the same product totally my fault the confirmation email went to my junk folder A return shipping label was 30 I had to follow up TWICE to actually get the label and after dropping the package off at fedex I still haven t received confirmation a week later I was tempted to return both sweaters because every time I see my son wear it it s going to irritate me

Really bad Quality

Really bad Quality I was surprised how bad the quality is for this amount of money The customer service was really bad so I couldn t send the shirts back In the end i had to keep really bad clothing which i wont wear and they keep my money I wouldnt recommend to buy there

Drop of Mindfulness Grand Frank Scam

I purchased an item from a website named drop of mindfulness So my paypl account was charged with the name grand frank and I went into googling and saw ppl claim that the company is a scam Well it s been three weeks now from my order confirmation and no additional updates on shipping no response to my emails or the email that paypal has now sent to the company since I applied for the refund from getting scammed Please stay away from websites that seem fishy and do not display a lock symbol next to the url address

Do trust Grand Frank

Very bad shopping experience 1 the shipping was very late -- it took 3 weeks2 the Suede jack does not match the pictures3 the return process is very complicatedConclusion bad decision to buy from Grand Frank and I DO NOT recommend anyone to buy from them

Warning

Warning don t order anything A jacket was sent to me wrinkled in a small sack full of lint I returned the jacket Now it is claimed that it is damaged full of lint and wrinkled and therefore I will not get my 246 back This company is a joke Under no circumstances order anything or make a live video while unpacking and document everything EDIT You are still lying and have no understanding Hence the warning to everyone This jacket was returned in its original condition because it ARRIVED EXACTLY THAT In an extremely small sack totally crumpled so that the jacket could no longer be packed in this original sack because it was so small The jacket was full of fluff and now it is assumed that we caused this And - dear company - I paid for this jacket through my Payplal account And again to PayPal PayPal is not allowed to regulate such complaints only cases where the goods do not arrive or do not match the description When do you finally get that You can say umpteen times that PayPal has decided in your favor it won t come true Because PayPal has rejected the complaint because they are not responsible because they are not allowed to handle such cases How you act is a cheek You send goods in a form and a condition that is then charged to the customer We at least protected the jacket with foil because your sack wasn t usable for anything All this lint was already on the original goods THEREFORE CLEAR WARNING ABOUT THIS COMPANY WE HAVE NEVER EXPERIENCED ANYTHING LIKE IT BEFORE EDIT concerning no complaint small sack full of lint He thought the fabric was so bad the jacket was just of bad quality and therefore this condition was not objectionable to him but the jacket was simply returned in this condition EDIT We are open to further discussion by email as we have done so far We didn t do anything wrong We tried the jacket ONCE that s all That lint was - damn it - already on the jacket when it got to us It is a cheek to pass that on to us Because as you write correctly nobody wants to buy a jacket in such a condition not even my son Besides that he didn t like it either So we don t need a replacement we want our money back That borders on fraud what is being done and claimed here