Grandgreatmart Reviews

Received the wrong t shirt

Received the wrong t shirt Tried and tried to get then to exchange and send me the correct tshirt NO LUCK Very hard to deal with these people After five contacts absolutely no luck getting the t shirt I wanted Will never order from them again

Do NOT deal with this company

I admit it was my fault but recently received a cushion with name here written on it instead of a name I had forgotten to put the name on when ordering However I found that the customer service after receiving the pillow was virtually non-existent and where was the quality control Surely someone could have contacted me and pointed my mistake out No just take the money and carry on My advice Don t purchase anything from this bunch of cowboys

I still haven t received my 1st

I still haven t received my 1st Christmas cushion on the 30th of December it reall defeats the purpose of Christmas as it has now passed very disappointed

Christmas pillow

I ordered this Christmas pillow in September in order to give it to my daughter as a first time mom regretfully I never received the order after being promised on more than one occasion that it would be delivered before Christmas On more than one occasion I was given delivery dates which came and went with nothing delivered eventually I gave up completely and asked for my money back I must add they did refund my money but what a disappointment Will not recommend this company to anyone

Awful customer care

Received a pillow for new parents with child s name to be shown as per previous reviews the word name has been printed on the cushion as well as chllds name Again no help at all in resolving issue they don t believe in quality control or common sense when printing pillows Now left with a useless pillow as can t give it to new parents Don t buy from this Company to quick to take your money without providing acceptable goods

I sent a message that the item I

I sent a message that the item I ordered had a defect in the snaps I got a email from them that said they would get back with me but when I dug into their policy it states the customer only has 24 hours to make the complaint Which technically they can wait to get ahold of you after the 24 hours and you are at a loss If I can not get help within the same day then they are not going to get back with you

I ordered a valentine a day gift on the

I ordered a valentine a day gift on the 20th of January to be delivered in 5-10 business days It has yet to be delivered The company told be if it isn t delivered by the end of February to get back to them I would like my money back since Valentine s Day has come and gone But their response to this is to advise me to be patient

I ordered a Valentine s Day gift on

I ordered a Valentine s Day gift on January 20 2023 Was sent an email my ordered was done and would be delivered by February 2 2023 Here we are February 22 2023 and it still have not arrived They want me to confirm my details and they would look it Still waiting for a response It takes days for them to reply