No communication regarding their mistake.
I ordered a watch from here but the wrong one was sent: a mistake that should be easily corrected. However I have sent several emails over several days and have had absolutely no response.
Eddy Torfs
N/A
Ordered a casio divers watch
Ordered a casio divers watch it shipped from west coast USA Great communication and traceable shipping Arrived in 10 days 6 working days I have no hesitation in recommending the company Cracking prices too
Craig
N/A
It s a covid world and it sucks
It s a covid world and it sucks - instead of my watch which I purchased two months ago I am getting this phrase in emails from the seller over and over No watch no refund so far Got scammed propably Avoid this shop like the plague
DS
N/A
No watch no refund just excuses Avoid Deserves to go bust
No watch delivered no refund no customer service I ordered my watch on February 22nd which was dispatched from Heathrow on March 1st Well before the Covid-19 lockdown The USPS still says it has not been delivered I tried to log a trace with the USPS but it is not possible from a UK postcode Only the seller can do this The seller made no effort to help just sarcastic excuses saying there s a pandemic The seller then promised a refund by end of April if not received And guess what no refund just more excuses hanging out for a delivery in my lifetime sometime Just a joke Has no idea about who the customer is Just takes the money Terrible service terrible attitude and I hope the business goes to the wall It deserves to
Gerard McLean
N/A
Very bad experience
Very bad experience Ordered two Casio watches and then requested cancellation but the seller refused and came up with all sorts of pathetic excuses Now I m facing having to accept items I don t want I m also worried about customs issues as I don t believe the seller is honest AVOID
Brian Russell
N/A
Stay away
My watch never came and despite many emails exchanged they agreeing for a refund I never got a refund Dishonest
Ish
N/A
Avoid great watches at all cost
Ignored emails despite claims on the website about immediate responses Now over a month since ordered and not arrived when queried the response was I wish you had it already with nothing more added by a shady Jason Meehan character who I assume is some customer service rep Shocking experience requests for a refund have been ignored along with responses to my emails Avoid at all costs buy your watches elsewhere ladies gents
Ewa Rybak
N/A
Did not arrive - Shocking customer service
Received no update from seller regarding delivery schedule for nearly a month So I emailed the seller for an update and received no response Then followed up on my initial email for an update stating I will raise this with the payment service provider if I receive no response - The seller responded to to that email with I agree a blunt response Absolutely poor customer service If they didn t have it in stock or have the capacity to deliver the product they should have just notified me and issued a refund - I shouldn t have had to reach out for a refund nearly a month later Put simply they don t value their customers
Paul Hodson
N/A
Terrible shop
Terrible shop with an unfair and unworkable returns policy which is notified only on the receipt i e when it s too late to get out of the agreement This shop will be out of business in six months time and they deserve to be It s as if they only want to sell online as in store customers get substantially worse treatment
AT
N/A
Do not buy
Do not buy I bought 4 watches two months ago one one landed No answer to emails Total scammers
