Greenappliancerepairs Reviews

Nothing Green about this lot

Nothing Green about this lot I booked in a technician to look at our dishwasher for Friday Didn t turn up he called me at 17 30 on the Friday to re-arrange to come the following Monday Didn t turn up on the Monday either so I called the office on Tuesday When the technician did arrive he diagnosed the problem as a faulty burnt-out circuit board Claimed it would cost 185 VAT to repair so insisted to me that it would be un-economical to repair They invoiced me for the call-out again tried up-selling me to buy a new machine from them 340 sourced from Euronics- despite me being able to buy one from the same suppliers for LESS I asked them to send me a quote for a new circuit board but have not heard a dicky bird from them since Most appliances can be repaired as replacement parts are easily available from manufacturers Only interested in Up Selling Really nothing Green about them Would not recommend unfortunately

Green is the correct term - Green in terms of service for sure Stick to the bigger repair companies for both service and knowledge

We had an issue with our washing machine with a loud noise on spin cycle My wife booked for an engineer visit repair Engineer was late with no correspondence Upon attending was clearly in a rush and had diagnosed issue without even opening the door of the machine Within 15 mins machine had been pulled out the counter some panels off and put back Was told the issue was not worth repairing and a new machine would be recommended Asked about any recommendations on another unit if they offered any and when it could be done Got told a specific machine that they do all the time along with the sales spout on saving the 85 call out charge on new unit Office would email me options after he left We asked if the machine could be used until replaced and told yes no issue just small loads Turns out this was not the case as morning after washing kids school uniforms the machine seems to have some form of plastic grinding into the drum and clothes just got smothered in white plastic And some items have had to go in the bin as we could not salvage or get it fully of the garments Chased office in next few days for an answer on a machine and when the lady bothered to reply about that none were what we had discussed Mentioned the plastic in machine and being told it was ok to use as a temp measure to keep clothes clean and palmed that off and said would ask engineer to call Not heard anything till this day Personally id avoid this lot When an 18year old shows up in a beaten up Vauxhall Vectra estate with a appliance hanging out the back it should have likely rang some alarm bells but im all for supporting local businesses We have replaced machine through another company

I had to replace my washing machine

I had to replace my washing machine recently and the service I received was excellent I want to particularly mention Nick the engineer who I found to be not only professional and efficient but extremely kind and helpful I would certainly recommend this company and I thank them once again for their friendly and efficient customer service

Washing Machine

My washing machine doors hinges broke on Tuesday I called the company The engineer came out to look at it on Wednesday He bought a new door as they could not get the parts for my door Came back on Friday to put it onLiterally took him a minute to doAmazing companyEngineer was very polite Thank you so much as I now have a working washing machine

The Good the Bad and the Ugly

We had never heard of Green Appliance Repairs GAR but we needed to get our cooker fixed and after checking reviews decided to give them a go The Good My emails to GAR were responded to every time almost instantly The Bad The engineer was so busy that he didn t manage to get to us on the agreed day but he did phone to explain his situation and promised to fit us in the day after He redeemed himself fully the following day phoning to give expected time of arrival and in a cheerful and friendly way tackled the repair job getting our oven fixed within about 30 minutes He was able to take contactless payment once the job was done and the amount was as previously agreed when booking the repair The Ugly well that was the state of the heater element that had failed in our cooker All in all we are delighted to have found this company eager to commend the very pleasant young man who efficiently carried out the successful repair and but hopefully not too often will certainly use again when next one of our appliances proves beyond our amateurish repair skills

Amazing company

Green Appliance Repairs have been fantastic I have used them twice now and I m so glad to have found them Quick to attend punctual friendly professional very easy to use fantastic value for money Will not be using anyone else going forward I dont think they promote people giving reviews of their service they should I felt compelled to do so as they are fantastic

Flynn was very professional and sorted

Flynn was very professional and sorted the problem straight away