


Based on authentic user experiences
Tony Deakin
6734 reviews
N/A
5 months ago
Sham Shameful Untrustrworthy
This company that i understand have been trading for all of 6 months choose to spout untruths and libelous comments I will not go to their level and choose to accept that s just who they are I did laugh when they say their installer called on the agreed day and no one answered when i was sitting close to the door all day and on the 2 previous occasions they have called my mobile on arrival You would think they would have called me on this occasion after travelling an hour It reeks of desperation In good faith i emailed them on Tuesday this week advising i could be available on 3 different days this week for them to attend No response Still waiting for my VAT invoice Warranty and evidence of approved installers after 24 days I can only recommend you avoid the pond they came from and look elsewhere
Tony Deakin
6734 reviews
N/A
5 months ago
Avoid Them
This organisation suggest I may have tampered with the doors install Ok but why would I do that when their under efficient aggressive rep made sure I paid him straight away Hanging around like a vulture for his money He makes notes of defects at the time Despite many emails I get no response They ve had their money so why would I do damage to doors they have admitted are not fit They confuse me with their quite shocking stupidity and resort to lies How are they still in business after trading for all of 6 months and an establish company Not
Afnaz Malik
6734 reviews
N/A
5 months ago
Shame to the Industry
Another 2 weeks gone and silence After all their libellous and quite childish amateurish responses tells you the sort of organisation they are Nearly a month gone and works still outstanding no warranty or VAT sales invoice and more worrying they cannot provide approved UPVC installer status Really bottom ladder company and sadly a bad reflection on the industry Hang your heads in shame
Sarf Malik
6734 reviews
N/A
5 months ago
Check their certification and qualifications
The warranty should have been provided within 30 days yet more silence and breaches Interesting they can t provide a warranty I wonder why Probably haven t got one No VAT sales invoice within 30 days either I hope they have declared earnings No contact despite sending emails Makes me concerned this little operation based in a little office in London are still operating It would be nice to know All I can say before you are fool enough to hire this lot please insist on validated certification of craftsmanship and are qualified to do or you will end up like myself chasing money back Now 39 days has passed I shall contact trading standards and chase them via other streams
Tony Deakin
6734 reviews
N/A
5 months ago
I am contacting Rip Off Britain to
I am contacting Rip Off Britain to investigate this car crash of a company They cannot verify their craftsmen as qualified to carry out their works Strange they operate from a pokey hole of an office in London They cant even provide a VAT sales invoice or Warranty and relevant authorities have been notified I assume they are still operating if thats what you call it
martin lissimore
6734 reviews
N/A
5 months ago
In response to your strange message I
In response to your strange message I am not playing a game but more you thinking you can disrespect innocent people and expect to get away with it Whats this nonsense you trying to contact me on numerous occasions Your Head Office and local efficient rep have my contact details and didnt have difficulty getting hold of me before I will be interested to see the evidence of how and when you have tried contacting me when it is requested by others on my behalf I emailed your Head Office on 21 23rd May and no response I will not accept anyone carrying out any works unless you have evidence they are certified UPVC installers which i keep asking for without response Even the door handle was 5mm offline which even your Rep agreed and likely the re-aligned work has ruined the door Similar to the warranty and VAT Sales invoice If you treated your customers fairly you wouldn t be in this position
Tony Deakin
6734 reviews
N/A
5 months ago
I ve had full conservatory roof tiled roof
I ve had full conservatory roof replaced and 2 velux windows installed these have leaked despite Andy his team come come out to fix leaks Also flat roof tiled roof completely re-done this has leaked numerous occasion despite been out 3 occasion for same fault they seem to be at loss what gone wrong Now I have damaged infernal plasterboard and decorating these need rectifying as result of bad practice keep promising to turn up to resolve issue but let down at lastminute Since last week no response to calls and office don t response to any E mail Where do they trade from anyone know
Tony Deakin
6734 reviews
N/A
5 months ago
Absolute shambles cowboys
Absolute shambles cowboysPaid over 15k for house to be reroofed and conservatory habing a proper roof fitted conservatory roof has tiles with gaps in it windows leaking main house roof leaking in multiple places promised many times to come out and never turn up got pleanty of call logs and messages sent Got water leaking down the walls absolute cowboys shocking will be escalating this
Julie Towler
6734 reviews
N/A
5 months ago
Does anyone know if they are still in
Does anyone know if they are still in business Legal proceedings have been executed and found in my favour CCJ To date I have not received payment via the Courts I have been advised to notify the Police which has now been registered
Tony Deakin
6734 reviews
N/A
5 months ago
I ordered a window and 2 doors
I ordered a window and 2 doors 1 door being a compositeI ve had the window and back door fitted Window is fitted it has 4 locking points but only 3 can lock because one keep is missing the panel is scratched it hasn t been silicone at the top or under the cill also the rendering that was done is flacking and falling out The back door is fitted the locking system doesn t lock properly or unlock properly without forcing it it s been fitted out off alinement 70mm set back on left 80mm on right and panel was cut wrong so I have 2 pieces with a big gap and no cat flap cut in as promised also wrong handles fitted So far no sign off my composite front door To top it all of so far the rubbish they were supposed to take away they left in the drive adjacent to my place and I was unaware they had done this until neighbours told me I wonder if the will return