Greenlandmx Reviews

I ordered and paid for part that I was

I ordered and paid for part that I was told was in stock then nothing When I chased delivery I was told soon after another week I received a false tracking number for DPD When I contacted DPD that had not even received the item Now trying to cancel the payment DO NOT BUY FROM THIS COMPANY

Warning Scam

Warning do not use this shop Its a scam and i will report this to the authorities Ordered things for 150 Euros No order confirmation came so i waited Nothing Tried to contact them through phone facebook email and the second phonenumber Nothing seems to work 150 Euros are now stolen

Do not buy

Do not buy bought a helmet which was too small tried to return Mx would not arrange for collection it had been nearly 12 months now Communication is terrible

Ordered a Mudguard three weeks ago no

Ordered a Mudguard three weeks ago no coms no emails and no Mudguard I wish I had read reviews before buying Contacting my credit card company let them deal with retrieving the lost money Utterly rubbish

Deplorable after-sales service

Deplorable after-sales service I received an Alpinestars A-10 v2 vest for a total of 209 91 which was missing a side strap making it impossible to close After contacting the after-sales service with photos which takes a long time to reply I was told ok we ll contact the manufacturer One week two weeks another e-mail we re still waiting for a reply from the manufacturer Yes but I don t really care if you don t check the condition of your products before reselling them I don t have to be held hostage you first solve my problem by making a return or sending me what s missing and THEN you check with the manufacturer So I asked for a return because I m just fed up with having something I can t use and for which I ve paid full price And total silence No more replies nothing Now i just have a 200-buck vest I can t use AVOID AT ALL COSTS

Never ever buy here

Me and my friend ordered two plastic kits and both are already scratched and in my friends package even two parts were missing Wrote several Emails but they only tried to tell us they are checking in on our problem over two months Never got a refund or any solution Still sitting on the damaged Order NEVER AGAIN

Used GMX twice before

Used GMX twice before so after needing a brake disc quickly - I used them again Purchased the item on 17th December and it is now the 29th of January Item is still in Spain and they re refusing to issue back my money I understand there were issues with COVID Brexit and even the snow in Spain - but this is a disgrace Completely ruined the company outlook for me I had to investigate with UPS myself only to find out that their item hasn t even left Spain Communication from them has also been sub par It s so disappointing since I used them before and they were superb However this experience and the way it is being handled means I will never use them again

Zero information or support - Returning Item

I ordered and received the item after a 10 days Item was packaged well but unfortunately it is too small I have been trying to call email customer for 2 days to confirm the process to return my item but nobody is responding They say you can return your item within 30 days but I am afraid they might wait 30 days before they tell you how to return your item

Avoid poor service

Ordered 3 items 2 of which were fine one had to be returned The website has no facility to notify return and their phone system sends you in circles and there s no one to talk to Sent 5 emails the last 4 have been ignored so have raised complaints via Mastercard to get my refund Sending item back cost me 10 This company seem good value but they re not Poor service from start to finish avoid