Groundsolutionsuk Reviews

Absolutely joke of a company

Has to be the worst property management company Been living in my apartment for 2 years now and no matter how many times you flag issues to them nothing ever gets done They conveniently increase service charges every six months and that s the only time you will hear from them The entire team is non-existent Word of advice if you are buying a leasehold and you find out ground solutions is the management company don t purchase and look elsewhere

The worse estate managing business on earth

Absolutely joke of a company They are non existent and blatantly slapping people with invoices for services they don t deliver We have made countless off efforts to reach them to no avail and the only time you hear from them is when they solicit payments for so called services they don t do If you have an invoice with the breakdown of expenditures take a closer look as the numbers and services stated don t add up ABSOLUTE SCAM

DO NOT USE - THEY ROB YOU AND DONT DO THE SERVICE THEY SAY THEY ARE

The worse estate managing business on the planet earth Compromised from the most lazy people and do t care attitude But they quick to charge you for money and ask for services they not provided No drive cleaning no litter picking no care

The poster child for indifference and bad service

Worst company we have had to deal with They charge you for maintenance they haven t even done we had to refuse to pay because they hadn t even maintained the estate Once all the residents complained they then came along and did some maintenance AGAIN they have charged us another fee and right outside my house where they are meant to maintain there are weeds growing and it looks dreadful What are we actually paying for You are robbing people Not professional company at all and if we refuse to pay they threaten you with the solicitors but you don t pay for a service that isn t being done DO NOT USE THIS COMPANY THEY ARE SO UNPROFESSIONAL AND DONT DO WHAT THEY SAY

One of the worst management companies ever

The poster child for indifference and bad service To get a return phone call would take an act of God The cleaners are great but the office staff are about as much use as an ash tray on a motorbike To get a job with this company you would need to totally lack any customer service skills and effectively not really care about anything else than collecting a paycheck

Terrible company

Lack of management and the customer service is hiding behind excuses

Cowboys who can t manage the land they care for

Closest thing to legal bunch of cowboy scammers you will ever meet Rob you blind for money and get little to nothing in value back This company is filling their pockets with people money and they re contracted to just take it 10k to cut some grass we see them 6 times a year foe 2 hours Poorly done dead trees shrubs and weeds as far as you can see They threaten massive price rises if you want them to do what we were actually sold Their staff are rude obnoxious and incompetent at best One day they will face criminal charges for what they re doing Disgusting

Do not use this service

Do not use this service They failed to provide accounts on time Eventually when provided with 2 years accounts at once and we raised issues and queries they said I sent too many emails Blamed leaseholders for their errors and when reported to the Ombudsman s which took weeks they resigned We still have to make sure we get our money back Ground Solutions Director appointed himself the only director of our RTM company then again blamed leaseholders When challenged about money spent instead of answering our questions they have resigned Still waiting for answers and the accounts were finally provided on the 1 11 23