Grumpygardener Reviews

2 5kg tub Nutpecker peanut butter

Just received my order for a 2 5kg tub of Nutpecker peanut better there is no TUB the peanut butter is just in a blue unsealable plastic bag so it will dry out spoil long before the birds eat in all total ripoff waste of money

Takes weeks to arrive if at all

Ordered a month ago via QVC and got an email same day saying fat balls were being despatched Nothing arrived and no communication from them to say when they are arriving This is the second time it s taken weeks Won t order again

Misleading description

Ordered 2 x 2 5 kg Tubs Nutpecker birdfood received birdfood in blue plastic bags not as ordered I contacted the company and was informed that the birdfood came in plastic bags l then received a call from Joe who informed me that was how the birdfood came and has done so for well over a year and they haven t made any attempt to change the product description in that time Joe actually assumed an apology would make it all OK what would make it all OK was to get the products l ordered This is why we have Trading Standards-now informed

What has this company done with their Fatballs

What has this company done with their Deluxe Mix Fatball s They used to be so good and the birds just couldn t get enough of them Now the birds actively avoid them and go for anything but their Fatballs I cannot believe the decline in the take up by the bird population even the Magpies take one look and flyoff

Selling items past best before date

PLEASE CHECK THE VERY SMALL BEST BEFORE DATE I purchased sunflower hearts They arrived 1st May and the best before date was March 2025 I m guessing lots of people don t check dates on bird food but this food isn t cheap I contacted them and they tried to fob me off saying g that the staff accidently put the production date on by mistake which I feel is rubbish Had this been genuine you eould expect they would have made you aware with a simple note in the box They re response was to tell me that they won t go rotten if stored correctly But they will lose their nutritional benefits though won t they So we could be spending lots of money on bird seed that has lost all its nutrition because we have no idea how old the product is No apology just a we will collect it no apology or offer of replacement I urge you check your dates as spending money on seed that has probably lost all its nutrition obviously is a complete waste of money Awful attitude and far from the friendly act that they put on for the cameras on QVC don t think they care at all about best before dates just want your money Will never buy from this company again EVER CHECK YOUR BEST BEFORE DATES YOU MAY BE IN FOR A SHOCK

The grumpy Gardener expandable hoze is

The grumpy Gardener expandable hoze is advertised on Qvc again I wrote a review of my good experience with QVC but poor experience with Grumpy Gardener customer service and their product that punctured in several areas of the home within 11 month GG refused to replace QVC stepped in and eventually resolved I wrote suggesting a 1 year warranty instead of 60 days as this is not a yearly purchase and 60 days is not enough time to identify problems for an item used a lot throughout the year QVC blocked my reasonable questions and review I spend thousands a year at QVC so Not the response and respect for a customer s concern I expected Could this be deemed a cover up I wrote Very poor product and very poor response for resolve from the actual retailer QVC thankfully resolved after 11month but this should have been resolved by the actual retailer GG

Great customer service

Bought the extendable hose from QVC I caused myself a problem by unscrewing part of the tap end by mistake Contacted Grumpy Gardener and they could not have been more helpful excellent customer service in my experience I m delighted with the hose which is so lightweight compared to my previous one and has so many different settings on the nozzle Works a treat in my garden

I bought a grumpy gardner expanding

I bought a grumpy gardner expanding hose from QVC 4 years ago and it s still going good- put it away in the winter- must have got a good one- waiting for them to come back buy a spare one- James

A different view and review

I recently gave a very poor review concerning some fat balls I had ordered via QVC When they arrived they were in a pretty poor state Having contacted the company with photos I have had a very quick response an apology and am being sent some replacements Now that is good customer service