


Grupo Cooperativo Cajamar - Servicios Financieros para Particulares Aut nomos y Empresas
Based on authentic user experiences
KT
6735 reviews
N/A
6 months ago
SERVICIO DEPLORABLE
SERVICIO DEPLORABLE I will expess my dissatisfaction in English I made 2 purchases on an official french website to buy the school books My bank account is with Cajamar in Andalucia Alhaurin el Grande 29120 The 2nd purchase of 20 08 was cancelled and they blocked my card without informing me I only found out when I tried to use my card on another ocasion I phoned Cajamar they told me to go the their office Luckily I was not stranded at the other end of the world with a useless card Nuria made a call to the service in charge and told me she would call me to explain and would unblock the card so I could buy the books Once unblocked 2 days later I tried again and blocked again This back and forth of block unblock failed purshaces went on for a few days Finally on the 31 08 the payment went through On the 05 09 someone from Cajamar called me to tell me I could now use my card Cajamar never explained admitted nor apologised for their lack of effective customer service I demand compensation Let see if Cajamar replies -
MMO Mao
6735 reviews
N/A
6 months ago
The Cajamar Garcia Llorca is where i
The Cajamar Garcia Llorca is where i was treated bad humiliated for i was told out loud so that everyone can hear i have very little money in my account and whats my job I came for asking help as i cannot do transactions online while they forced clients to download the app which is totally impossible to get tru it very very complicated but instead i got the mockery and then i was told i am not having an account in Garcia llorca branch because i opened in Calahonda way back 8 years ago but i am now a resident of Arroyo de la Miel for 4 years So in that sense she seems hesitant to help me with my issues over cajamar app banking online and she did not either resolve anything of it And to use the app you need to waste your whole day to install problem occured please reinstall then when you login message appear please check code to your SMS then you go to your SMS then message appear sessions timed out please login in again So using mobile to do all this at once your whole day is like wasted what a joke indeed totally frustrated
Justin
6735 reviews
N/A
6 months ago
DO NOT give your Sterling cash to
DO NOT give your Sterling cash to CAJAMAR BANK in Spain for exchange into euros They took our s cash and then told us we had to wait 1 month for them to be exchanged We wasted hours arguing with them They would not give me my Sterling back After nearly 2 weeks arguing we eventually got the euros Absolutely terrible service AVOID CAJAMAR CAJA RURAL BANK grupo cajamar
T Jano
6735 reviews
N/A
6 months ago
The worst bank ever
International Transfer to a Recipient in Banco Cajamar At first a week long denial there would be a transaction The opposite was easily proofed thanks to the support of the sending bank Then to hide their incompentency they declined the transaction and took a decent fee and used there internal exchange rate A the end the money was returned 9 days later but 100 less Great Buisness concept Just a bunch of criminals - do not ever deal with that bank
Robert
6735 reviews
N/A
6 months ago
Outrageous Charge
I recently transferred 800 000 21 100 Thai Baht from Thailand to my A C at Cajamar They asked me for certain documents to be provided within a short time after they received the money and have the docs translated by a certified translator into Spanish or they would return the money to my Thai bank I could not provide the docs required in such a short time and they returned the money which I received 3 weeks after sending it Unfortunately the amount they returned was 750 short of the 21 100 I originally sent them The only explanation I could manage to get from them for this loss was that it was the Swift fee I have since asked for a breakdown of that cost but a week later have still not received it
Hossam ABDEL KADER
6735 reviews
N/A
6 months ago
SMS code- FirmaMovil never received
I am based in Dubai It has been more than one year since I am explaining to Cajamar executives that I am not receiving any SMS message on my mobile phone with the necessary code to activate the FirmaMovil Therefore I am not able to do any online transactions I have other accounts with other banks and no one single problem I will shutdown my account there once in Spain and move to a serious bank
Gabrielle Lagerkvist
6735 reviews
N/A
6 months ago
Terrible bank Cajamar
Terrible Have Cajamar Fuengirola when you can t login and ask for help if anybody even answer your red flagged emails the answer is pop by They know I live in Sweden I have had this problem with Cajamar for over 3 years In November I found out that no transactions had happened for 6 weeks I was told no you have not filled in the KYC form so we blocked your account NO INFORMATION ABOUT THIS I have everything in autogiro so this has caused me a lot of problems
john taylor
6735 reviews
N/A
6 months ago
Worst bank in the world never mind
Worst bank in the world never mind Spain complete morons who are so incompetent it is almost criminal AVOID LIKE THE PLAGUE
Joan Harrison
6735 reviews
N/A
6 months ago
I think Cajamar should choose their
I think Cajamar should choose their staff more carefully especially in Albox Pl San Francisco They not only are most unhelpful but enjoy it with a constant smirk on their face
Tzudy Weir
6735 reviews
N/A
6 months ago
My 86 year old mother has been left
My 86 year old mother has been left stranded in Australia penniless for almost 8 weeks because an ATM swallowed her bank card Despite a multitude of emails and phone calls no-one has come to her aid in changing her mobile number on her profile so that she can verify payments when trying to do an International Transfer If I wasn t here to help her finance her holiday she probably have starved to death