Gstt Reviews

Telephone service is a disgrace

Telephone service is a disgrace confusing staff they don t what service what for hospital it s joke

I wrote a review but it seems to have

I wrote a review but it seems to have been removed I expressed how I have been suffering alone with very frightening neurological immunological symptoms but was mocked dismissed by Guy s and St Thomas A E department This is undeniably because I have a psychiatric history symptoms which I know how are probably neuro-psychiatric I have been very isolated with my life at a standstill for years because I got so ground down by years of discrimination I faced trying to get help I strongly suspect brain inflammation at this point alongside stomach damage and other issues I am waiting until December for a neurological appointment elsewhere but am so frightened by my regular loss of brain function and mobility that largely seems to be linked to food intake -- severe immune allergy reactions I also have an eating disorder so having to restrict my diet down to about 5 foods so that I don t get all these symptoms without any support or guidance is even more problematic I initally spoke to a nurse who agreed to let me see an on-site doctor but wrote headaches as my reported complaint on the form I had to hand over to the Dr I guess they thought that was funny I did speak with a well-meaning registar there at one point but I was still essentially dismissed by her and 100 per cent spoken at rather than to about what was wrong with me At this point I only regain enough cognitive function and energy to even write something like this review for instance about 1 or 2 days in a week I don t really know what to eat that doesn t shut my brain and body down and can t do much day after day but sit and pray that someone helps me

Christine Hinchliff

Christine Hinchliff Ben and other staff over in A E terribly over the top Overworked and extremely exhausted Been here with other patients No queues yet felt that service was terribly slow Out of three toilets two of those out order considering that under COVID19 hygiene is paramount One of these blocked up Somehow cleaning services out of sight Please review your services Security where called to evict very very professional and patient top marks very disappointed with first responders on duty Please safety first

Appalling

Appalling Asked almost a year ago to be transferred as hospital cannot offer the treatment I need A year later still not done So I suffer and my health gets worse The NHS is funded by Taxes etc of which I pay No word from Complaints team or CEO Would not recommend the management at any level

Fetal Medicine unit Ultrasound unit

Fetal Medicine unit Ultrasound unit absolutely shocking Telephone service is ridiculous over hours on the phone to get cut off literally impossible to get through to over the phone When you arrive all staff incredibly rude I ve had this on multiple occasions EarPods in I ve never seen a service like it Actual Dr Consultants lovely Really put the department down

Been on the phone FOREVER nobody

Been on the phone FOREVER nobody picks up Trying to cancel an appointment to make another I will now be classed as a no show and lose my appointment altogether Shocking everywhere the same nobody likes the telephone anymore no communication unless you are on an e mail terrible

Trying to get through to ultrasound

Trying to get through to ultrasound department was number 19 in the queue Sat on the phone on hold for over a hour to rebook an appointment that they sent got to number 1 in the queue only for them to cut me off rung back and I m again 21 in the queue terrible treatment

Absolutely terrible tried to booked an

Absolutely terrible tried to booked an appointment today for a small bowel MRI scan No one answered the phone all the time I hanged on or called back Disgusting service Better to turn up at the hospital in person and book your appointment in the relevant dept