


Based on authentic user experiences
ASH A M F
6732 reviews
N/A
6 months ago
Customer service is very good
I bought from them the order was shipped the order was delivered but not for me I contacted them and did not respond to me I contacted the shipping company ups and was not responded to me I lost money I will not repurchase them because of poor customer service
Sai Mealing
6732 reviews
N/A
6 months ago
Terrible company not worthy of your time or business
Terrible company Lies to customers and tries to blame a Canada Post strike even though they use a cheap 3rd party courier service based in Quebec for Canadian orders Avoid and shop elsewhere
Sandra McPhee
6732 reviews
N/A
6 months ago
DISGUSTING DONT BUY DONT USE KLARNA
Mother of 3 medically down on her luck had to shamelessly borrow money to purchase clothes for her growing daughter thinking Don t worry hunny you ll have nice clothes mom can make the rest of the payments only to agree with Klarna yo make an initial payment of 62 99 not even that much and then I agree to this payment to then be turned around and say you weren t approved after myself and my daughter thought they payment went thru What a SH feeling I hope your happy GUESS AND OR GUESS FACTORY how sad Working with companies like Klarna scamming ppl into believing they are purchasing from you and breaking a little girls heart THE WORST PART IS NOW WE ARE OUT THAT MONEY AND ALL THERE CUSTOMER SERVICE HAS TO SAY IS IG WELL WAIT 1-7 DAYS THEIFS IN MY EYES
Rebecca Farmery
6732 reviews
N/A
6 months ago
Absolutely awful
Absolutely awful I was travelling from the UK and it was our last day so I came to the Staten Island store and bought a watch The next day as we were leaving for the airport it broke The pin came out of band that was attaching it to the watch face I contacted Guess and they referred me to timex I sent the watch out and they said they can t repair it when they sent it back it had a missing part and hadn t even been put back together properly Now I have a one hundred dollar watch that s absolutely worthless to me Absolute scam wouldn t trust this place at all
Hala Samir
6732 reviews
N/A
6 months ago
Guess doesn t care about your
Guess doesn t care about your complaints They don t even reply back Material is VERY POOR and doesn t worth the money you pay Don t you ever buy for them Guess is only a brand not more than that 0 quality 0 customer service
Lesley Arnold
6732 reviews
N/A
6 months ago
I ordered a product 6 months ago
I ordered a product 6 months agoThey said they had delivered it twice but it never arrivedI ve asked for a refund many timesBut they keep fobbing me off saying they are investigatingNEVER NEVER NEVER buy anything from these guysUntrustworthyThey really Don t care I m sure they are operating illegally by not giving back money for items not receivedIf I could put less than one star I would
Victoria Savelieva
6732 reviews
N/A
6 months ago
Got the glasses from them and loved it
Got the glasses from them and loved it a lot Wearing them for long time already the quality is just great Recommend