Based on authentic user experiences
Dan
6734 reviews
N/A
7 months ago
never able to sign into online account
never able to sign into online account every time I need to change password the last time I was completely unable to sign in Getting a rep by phone is very time consuming Wish I never refinanced with Guild
Robin Weyand-James
6734 reviews
N/A
7 months ago
Guild Specialized Loan Servicing and Newrez are Crooks
It has been a struggle from the start of us trying to get a construction loan through Guild Mortgage It s been one roadblock after another and we have very good credit Guild Mortgage sold our loan to Specialized Loan Servicing which has been bought out by Newrez LLC We cannot get either SLS net or Newrez com to find our loan information We were not informed that Specialized Loan Servicing was bought out by Newrez LLC by written correspondence as is the law in Georgia We were informed via email which is not permitted under the law in Georgia No one from Guild Specialized Loan Servicing or Newrez can find our loan information as to keep tabs upon it within their websites
Joseph Coker
6734 reviews
N/A
7 months ago
Do NOT use Guild Mortgage
Do NOT use Guild Mortgage I have been a loyal customer for 7 years never missed a mortgage payment on two houses always pay m bills on auto draft Last month there was an error in a banking transfer My bank showed two debits no issue Guild s record shows that they debited my money then sent it back a week later THIS LITERALLY NEVER HAPPENED Instead of telling me I should make a second payment while we clear this up they ask for a couple records at their leisure meanwhile my account goes 30 days past due MY CREDIT SCORE HAS DROPPED 103 POINTS DUE TO THIS I was on the verge of buying another house and its almost Christmas and I have never been more royally screwed over in my life Stay far away from these guys Btw they reply about every 3 days so just whenever they get around to it
Mr Abraham
6734 reviews
N/A
7 months ago
Sickening staff comments
An employee of this so called equal opportunities housing company post on a disabled persons social media This is what inbreeding does This is NOT a company I want to use
Gordon H
6734 reviews
N/A
7 months ago
Guild Mortgage is the very best
Moved to Oregon for a new job in September 2021 Through online real estate listings I contacted several local realtors After focusing on an available home for sale Guild Mortgage came recommended through a high-end realtor Although their office is remotely located in a larger city the service I received was top notch I ve purchased property before in another state utilizing a local bank s mortgage processor which was very personalized and efficient Guild Mortgage was a similar experience Their communication by phone or email was prompt and straightforward I worked with one dedicated assistant the whole way through who was professional knowledgeable and friendly and connected seamlessly with the realtor and title company to complete all of the necessary documentation to complete the purchase of the home I can t imagine a better experience If you need mortgage service in Oregon I highly recommend Guild Mortgage