Gunstar Reviews

broken website

Posted ad for deac rifle to be put in deac guns category but as it s a rifle it went into live deac bolt action section Repeatly asked for change of category to main deac section three times confirmed that change has been made only for it to remain in original category Eventually gave up waste of money as unlikely anyone will see it in the category posted Should have known better really as exactly the same thing happened a year ago except after three attempts they actually changed it lesson learned this time advertise through guntrader and not this bunch of useless timewasters

R Smith

they changed the website so i cant delete my messages and i now see sold guns instead of new ones if its my messages and my history i should be able to delete it then i get a bank statement from boats and outboards not gunstar or the good friday group people i talk to seem incapable of giving a direct answer to any question

Website is bobbins never works

R SmithI am still waiting on a refund for 3 weeks for 315 They sent a Diana 340 would not even fire pellets I asked for refund then weeks later sent another Diana 340 under power with a chronograph sheet 7 years old sent gun back When I phoned for refund he said he test airgun himself I phoned Friday for refund as usual he said I will phone you Phoned again he said no understand still waiting refund

What a Dreadful website

Website is bobbins never works correctly for me tried to change details for payment without success kept ask me for details of rifle from pop down list would not pop down very poor website gave up in the end and went to guntrader which was far easier

I paid online when I knew it was due to

What a dreadful website Shame

No refund or boost explanation

I paid online when I knew it was due to expire I was sent a receipt bank statement also shows I paid Then they said my advert is due payment three days later I had already paid paid Stupid Luke just wrote I can stop the autopayment My advert was NOT on autopayment I reckon they are just scammers NOT to be trusted

Unhelpful

I still have no got any refund from Gunstar but many apology emails Nothing about the boost I paid for which only worked for less than 18 hours My boost worked when talking to Gunstar at 4pm next day my advert reverted back to an obscure section They seem to obtain money by false presences I had to contact my bank to stop any further payments being taken out of my account

Absolute and atrocious customer

Contacted this company for pro forma invoices to decide if what to buy Instead I received text copied from their website and a note there was no warranty When asked for pistol blanks they said I should buy them elsewhere but other companies offer a complete package Decided not to buy from this company due to being unhelpful

I have tried this site now and then for

Absolute and atrocious customer service love taking your money And that s it no help at all with questions Go to Guntrader excellent folks