


Based on authentic user experiences
Nikvansta
6730 reviews
N/A
5 months ago
Posted ad for deac rifle to be put in
Dreadful website over complicated placed an ad paid for it despite an email saying as had gone live I could not find it anywhere on the site on manage my ads just keep saying subscribe to a paid ad Err already done that Asking where my ad was they just keep saying my ad was live asking where received no reply Hardly surprising gun hasn t sold Complete waste of money poor customer service
David
6730 reviews
N/A
5 months ago
broken website
Posted ad for deac rifle to be put in deac guns category but as it s a rifle it went into live deac bolt action section Repeatly asked for change of category to main deac section three times confirmed that change has been made only for it to remain in original category Eventually gave up waste of money as unlikely anyone will see it in the category posted Should have known better really as exactly the same thing happened a year ago except after three attempts they actually changed it lesson learned this time advertise through guntrader and not this bunch of useless timewasters
David
6730 reviews
N/A
5 months ago
R Smith
they changed the website so i cant delete my messages and i now see sold guns instead of new ones if its my messages and my history i should be able to delete it then i get a bank statement from boats and outboards not gunstar or the good friday group people i talk to seem incapable of giving a direct answer to any question
abe abelson
6730 reviews
N/A
5 months ago
Website is bobbins never works
R SmithI am still waiting on a refund for 3 weeks for 315 They sent a Diana 340 would not even fire pellets I asked for refund then weeks later sent another Diana 340 under power with a chronograph sheet 7 years old sent gun back When I phoned for refund he said he test airgun himself I phoned Friday for refund as usual he said I will phone you Phoned again he said no understand still waiting refund
scott cowlishaw
6730 reviews
N/A
5 months ago
What a Dreadful website
Website is bobbins never works correctly for me tried to change details for payment without success kept ask me for details of rifle from pop down list would not pop down very poor website gave up in the end and went to guntrader which was far easier
Joe
6730 reviews
N/A
5 months ago
I paid online when I knew it was due to
What a dreadful website Shame
Robert Taylor
6730 reviews
N/A
5 months ago
No refund or boost explanation
I paid online when I knew it was due to expire I was sent a receipt bank statement also shows I paid Then they said my advert is due payment three days later I had already paid paid Stupid Luke just wrote I can stop the autopayment My advert was NOT on autopayment I reckon they are just scammers NOT to be trusted
Dominik L szl Nagy
6730 reviews
N/A
5 months ago
Unhelpful
I still have no got any refund from Gunstar but many apology emails Nothing about the boost I paid for which only worked for less than 18 hours My boost worked when talking to Gunstar at 4pm next day my advert reverted back to an obscure section They seem to obtain money by false presences I had to contact my bank to stop any further payments being taken out of my account
Karl Swift
6730 reviews
N/A
5 months ago
Absolute and atrocious customer
Contacted this company for pro forma invoices to decide if what to buy Instead I received text copied from their website and a note there was no warranty When asked for pistol blanks they said I should buy them elsewhere but other companies offer a complete package Decided not to buy from this company due to being unhelpful
Chris Newton
6730 reviews
N/A
5 months ago
I have tried this site now and then for
Absolute and atrocious customer service love taking your money And that s it no help at all with questions Go to Guntrader excellent folks