Gusaino Reviews

Worth the money

When i gone out with my husband a lot of people starring at my bag even when my husband order some food the waitress kept starring at my bag until my husband says excuse me twice lol and the waitress says yes sorry and i think i want to buy more and sell it and purchase more for myself of course

Poor poor quality and liers Be careful

Poor poor quality and liers Be careful Poor quality overpriced Ehen you buy the return policy is you can return it bit now They tell to me that its only posible with product defects and you have to send to another county at your own expense Never ever again I will also make a post on social networks to warn other people that these are scammers

Everything other 1-star reviewers say is true

Everything other 1-star reviewers say is true Quality is poor sizing is NOT as shown on their website items have no tags to indicate material or how to clean I received on item that isn t even the same colors as shown on their website and they told me to pay to ship it back to China and THEN they d refund the price of the sweater One item didn t ship for 3 weeks and they wouldn t let me cancel the order One item arrived damaged and this was the only piece they said they d refund Absolute worst experience - do NOT purchase from this company UPDATE Gusaino reached out to me and agreed to refund the cost of two sweaters one visibly damaged the other defective as it s not the same colors as on their website BUT ONLY if I delete this review I ve been refunded for one sweater but not the second Zero stars

AVOID RIP OFF

I purchased 2 items on the 28th of November 2023 I have not received anything still I emailed them on 3 occasions I have not had any reply Appalling service Update Further to this review of mine they finally replied to my email Of course they were apologetic and they will refund me BUT it will be in 3 installments that take 10 days each to process

Terrible quality dress and return

Terrible quality dress and return policy The item I received looked absolutely nothing like it was advertised on the website It was paper thin extremely cheap appearing and already tearing at the seams I am not sure who wrote these previous reviews about return policy because I did not have a similar experience In fact I was discouraged from returning the item despite the poor quality as the company said they did not have the resources to re-sell the item I definitely would not recommend this to anyone and wish I had done my due diligence prior to buying something off an Instagram ad

Poor communication and won t buy from

Poor communication and won t buy from here again I ve been trying to return products that did not fit for weeks and the customer service does not reply

Horrible I buy puffy jackets with

Horrible I buy puffy jackets with hoody but sent me normal jacket with out hoody I pay 200 no refund not return communication very bad with them please be careful

Awful returns policy poor quality not as described

Awful returns policy poor quality not as described jumper also smelled like chemicals Was told they had no returns label for my country the UK and in order to return I d need to send to China at my own expense Or they d offer me a 15 refund to keep the jumper when I said no they upped it to 35 They tried to use sustainability as their reason for this the least sustainable approach I can think of Save yourself the money time and sanity