


100 SOLID WOOD FURNITURE - HOME IS WHERE A BETTER WORLD BEGINS
Based on authentic user experiences
Marilyn Elias
6731 reviews
N/A
5 months ago
Buyers in the UK beware of incurring
Buyers in the UK beware of incurring customs charges from this company despite their website saying free worldwide delivery including all fees customs and taxes They also promise free returns but this is also not true Their response to my complaint makes no sense whatsoever I quote We do not have hidden fees When paying we add 50 for delivery to the United Kingdom because we cover customs duties You will get nowhere arguing with such logic
icarus feelsgood
6731 reviews
N/A
5 months ago
i didn t buy anything didn t think it was a legit business
i didn t buy anything because i was suspicious of this website I looked at the reviews for a product and they re all fake same phrases odd use of punctuation props in the photo are all chinese products even though reviewers all have USA flags beside them indicating where it was shipped to indicating photos were all taken in China Also the floor in a lot of the photos is the SAME FLOOR
Saskia L
6731 reviews
N/A
5 months ago
Shoe cabinet arrived destroyed
I ordered a shoe cabinet with GVA It arrived completely dented and warped The drawers don t fit into the structure anymore and the one that does won t close So disappointed I have contacted the company but have not received any response yet
lindsey
6731 reviews
N/A
5 months ago
If you re willing to wait over 15 weeks
If you re willing to wait over 15 weeks and deal with your bank to dispute charges just to get them to ship your order this company may be suitable for you Additionally when you wish to cancel your order you might need to request it multiple times before they provide the option to cancel after which communication may cease if you opt for cancellation rather than accepting a discount I would never recommend ordering from their company they pride themselves on 30-day returns but can barely respond once you make a decision in that regard
Tony Every
6731 reviews
N/A
5 months ago
Top quality walnut furniture
Have just read the previous review on GVA Wood from the person who left a one star rating even though they didn t actually buy anything from the company or even have any contact with them I have bought from GVA Wood buying two solid walnut bedside tables The quality is superb and the price was a fraction of what I would have paid for the same item produced in the UK Okay so delivery lead time was about eight weeks but I knew this to be the case before I bought I also knew that the items were being made in China but I ve previously experienced the quality of Chinese workmanship in wooden furniture and so had no worries about further purchases We are so pleased with our purchase we will probably go back to buy a walnut bed to match the tables
Charlie Cook
6731 reviews
N/A
5 months ago
Brilliant furniture NOT a scam
Excellent quality furniture and not a scam as mentioned in other reviews I was hesitant and deliberated on trusting the company for a few weeks As someone else mentioned here on Trustpilot they do feature many reviews from customers claiming to be from various countries around the world that all seem to feature photos with Chinese outlets and architecture I m not really sure why as it wouldn t bother me to see reviews mostly from China for a Chinese company Anyway I ordered a large walnut bed frame and two walnut bedside tables to the UK and they re fab Just as nice as the photos and really solid It took 131 days to arrive at my door from placing the order so be aware of that the order has to be fabricated and then travel on a container ship around most of the world Mine turned up in wooden-framed boxes for protection that I had to pry apart with a crowbar The instructions are in Chinese but there are diagrams and the assembly was pretty simple All in all amazing furniture at a really good price
Martin
6731 reviews
N/A
5 months ago
Amazing quality and value Genuine site
Very impressed with my purchase Amazing quality and value for the money The website did look questionable you can tell there are fake international reviews but after checking their Instagram account you can see they have a physical store too so I took a gamble Like a previous reviewer the lead time was about 100 days from order to delivery Bear in mind it s being made to order and sent from China so this is standard There were no additional costs Got constant updates of when it left the factory and then a UPS tracking once it was closer to the UK I emailed at one point as I hadn t heard anything but they came back straight away as there s been delays at port Looked in UK originally and the same quality was 3X the price Definitely worth the wait
Chris Rooney
6731 reviews
N/A
5 months ago
So happy with tv cabinet quality of
So happy with tv cabinet quality of product is second to none the shipping was 12 weeks to the uk Tracking and communication was spot on
Christian Jensen
6731 reviews
N/A
5 months ago
Good experience but requires patience
I wanted to say that this is a good company and worth using if you can wait a bit The furniture we bought was two solid wood nightstands They weren t cheap and I was a little nervous because I was taking a chance based only on pictures I also wasn t happy when I found out that they had to actually be completed in China then shipped to Spain - a process of three months or so Eventually the furniture did arrive and it s exactly what I d hoped it would be The quality is good and the design is even better We needed a special size of nightstand narrow but deep that had some character and beauty This was it I m very happy I ll add a photo now PS I also found the customer support to be good - responsive and professional They kept me updated on the status of things and quickly answered my questions Chris Jensen