Gvmled Reviews

GVM LED keeps ignoring all my emails

GVM LED keeps ignoring all my emails after my order was sent back to sender halfway for no reason It s been 20 days Still don t know if or when will I receive my order Terrible costumer service Avoid

I ordered their sd80 lights where you

I ordered their sd80 lights where you buy one and get one free It s been almost a month and they keep telling me that held up in customs I live in Portugal which is in the EU so what customs would it be going through I m just fed up with this I want my money back and I will never order from them again For those of you that are thinking about buying from them you ve been warned Purchase at your own risk

Hope to god you don t receive a faulty product

Ordered a GVM RGB LED Studio Video Bi-Color Soft 1200D 3-Light Panel Bundle from B H one of the lights arrived faulty flickering Immediately emailed B H who fobbed me off onto GVM LED Two years later and countless attempts to contact GVM they have not once replied to a single one of my emails which contain all the information required plus videos of the issue

I ordered GVM SD80S 80W two lights

I ordered GVM SD80S 80W two lights and the order has been in transit for over 30 days I am very dissatisfied because they respond to emails very slowly constantly making excuses that the shipment is stuck in customs I really hope the product arrives but the customer service is just a disaster I thought I would save money but if I had known things would be this bad I definitely would have paid double and bought the lights elsewhere I do not recommend

GVM LED80W 1 1 Free SCAM

I ordered the GVM LED80W 1 1 Free to Europe GVM has some of the best marketing videos on social media platforms and they even confirmed on their Instagram that the Shopify website where I placed my order is indeed theirs However GVM appears to be another big scam company making promises they can t keep I placed my order on September 26 and I still haven t received anything Their customer service is terrible a robotic email response arrives once a week with the same generic message The product itself is real I ve ordered one before through Amazon But this time I m left waiting with no proper explanation Meanwhile they re still promoting the 1 1 deal Don t fall for it you ll lose your money

SCAM offer

SCAM offerI purchased the GVM 800D 40W RGB Softbox but did not receive a Softbox When I contacted customer service they said it was a mistake and that the Softbox is not included even though it is listed on their website and on my receipt Now they want me to buy it separately I strongly advise against purchasing from them Update GVM has now offered to send me a Softbox free of charge but wants me to cover the shipping costs which isn t fair as I purchased and paid for a product that included a Softbox Why should I have to pay for their mistake Update I ve had several email correspondences and GVM now says they will send a Softbox free of charge Initially they wanted me to pay for the shipping which I didn t think was fair Now they re saying they will send it and I won t have to pay anything However it s been 10 days and it still hasn t been shipped They keep saying I should just wait I m starting to wonder if I ll ever actually receive it

To all individuals considering

To all individuals considering purchasing equipment online from GVM I wanted to share my recent experience as I was unfamiliar with this brand and made a purchase after seeing an enticing advertisement on my Instagram feed one evening I bought the LED Pro lights and camera slider using my card for online payment The next morning I woke up feeling uneasy realizing I had spent a significant amount of money without researching the company s history online beforehand I had made my purchase through gvmled myshopify com and upon reading reviews about myshopify I became alarmed fearing I had fallen victim to a scam and lost my money I decided to visit the gvmled com website and utilized their chat option to speak with an adviser Within 5 min I was connected to a real person who reassured me that gvmled myshopify com was a legitimate company website and my order was being processed They assured me that I would receive my goods shortly To my relief I received a confirmation of my shipment and tracking details from DHL within a day Today week later I received my goods which were nicely packed and delivered on time taking to consideration Easter break I cannot express my gratitude enough to GVM for their excellent value outstanding customer service and quality products that I hope will serve me well for years to come This review is unsponsored and reflects my personal experience I m based in Europe Hope you ll find this review helpful Thomas