Gwca Reviews

Shocking rude and expensive

Shocking rude and expensive Emails not answered or even acknowledged during the Probate process

A Remortgage

I used their services for a straightforward Remortgage In a word I trusted them What a mistake it has cost us thousands I mean thousands of pounds and many hours of worry and sleepless nights We are taking action against this firm to recover our money I assumed Solicitor meant they were acting on our behalf We should have walked away when we saw open files strewn around their Lancing Offices Admitting they have made a mistake is not in their DNA Take my advice find another firm of Solicitors It s the first time I ve not used our usual Brighton Solicitors I expected the same level of communication and service How wrong could I have been Their attitude rather than put their hand up has been one of maximum delay and it s the Clients fault Don t believe for one minute this firm is in your corner It is not the behaviour you would expect from a firm of Solicitors To busy poor client communication and attention to detail are the headline problems

Uncaring firm regards family death

My father recently passed away on the 10th dec 2023 He had appointed BBMW LIMITED who are part of this firm as executors and had written his will To this day they have never contacted or made any effort to inform myself or my sister of our father s death we only found out through a third party step child of our fathers second wife We even emailed the company and received a reply to say they had received our email but staff were not available untill after xmas but never bothered to contact us We phoned the company and reception staff were vague rude and generally not interested even stating that if we were not mentioned in a will they wouldnt be interested in talking to us anyway I suggest to anyone this firm are not a caring compassionate group of people and couldnt care less about you as a person especially when your grieving and money being their motivation not your feelings Worthing branch

Such poor service

We chose the Worthing office of this company for help with family law At our initial consultation we were asked to pay 500 up front towards writing a letter on our behalf After that we heard nothing and everything had to be chased Not just the actual letter but also finding out the final amount due Even when I complained to Mr Dickson Complaints Manager the partner concerned still took days to contact us Although Mr Dickson was apologetic no apology was recieved from the partner concerned Have previously used this company for Conveyancing problematic and got a large reduction in fees and also our Wills but won t be using them in future

Avoid

If you would like to hand over your money for not much in return then these guys are for you No response to emails telephone calls and when eventually a trickle of advice filters through it s months too late poor in quality and very much over-priced If your experience is like mine you will have to instruct other solicitors to rectify their mistakes Avoid which pretty much describes their communication skills

Stay clear- absolutely appalling

Stay clear- absolutely appalling service and just interested in how much they can take from you Complaints procedure a complete waste of timeUnless you have money to throw away do not go near

GWCA actions meant we had to withdraw from the property purchase

We engaged Natasha Waygood to assist with a flat purchase The purchase took over 6 months as she didn t understand the lease and kept asking the sellers pedantic irrelevant queries In the end she made a report to the lenders which meant that we had to withdraw from the purchase as the lender put restrictions on the mortgage We asked Emma Chatwell and Edward Kinch to assist Natasha but they didn t respond We still received a large bill for their time The service and outcome couldn t have been worse

Professional and responsive

I ve had a really tough time with some poor conveyancers in the past couple of years see my other reviews for details for who to avoid GWCA are a vanishing breed of high quality conveyancers We didn t have the easiest purchase issues with the chain the other sides conveyancing etc and at every point GWCA Tony our main conveyancer contact did a brilliant job of moving things along and was very understanding and responsive The work they actually produce is high quality and was done exceptionally quickly I particularly recommend them if you re relatively local as it was really convenient to be able to physically pop into the office and pick up mail or have a member of their team act as a witness to help get paperwork done faster The only very slight negative experience was they were a little bit slow to get the very initial paperwork out to actually begin the process of starting the case but I suspect this was in large part as we were nearly at the end of the stamp duty holiday deadline so they where a bit busier then usual and given how good they were at getting back to us after this point I don t think it is a typical example of their work They are a little pricier than some other conveyancers I have used but more than worth it both for peace of mind quality of experience and also just the lack of time taken up my end having to chase people I wish I had found out about them years ago I suspect it would have saved me a lot of headaches I will use them again if needed and heartily recommend anyone else who reads this review does so