Poor packaging
Poor packaging shampoo received damaged
Hlukhomaniuk Oleksandra
N/A
I ordered hair dye a month ago and
I ordered hair dye a month ago and still haven t received it
Lorena Radovanovic
N/A
Late order
Late order No samples no appology for the delay
Kristin Sharpe
N/A
I never received my order
As mentioned in my last reply I never received my order
Betty Purcell
N/A
I cancelled order
I cancelled order but you sent it anyway and charged 30 for postage
Angela
N/A
Not a reliable company
Customer service non existent and terrible transportation company
TAW
N/A
Bad experience
Bad experience They sent the wrong product shade I took photos and sent them to their customer service They emailed me a returns note I sent it back they then told me I d sent back the product I ordered Why would I do that After many emails and photos of my order and what I wanted vs what I received they sent the correct product I asked them to ship to the relais point I originally placed the order to but they ignored that and sent it to my home address I won t be using them again
Priyanka B
N/A
There is no working customer service and no in time delivery
There is no working customer service number where you can connect I had a coupon code and I was unable to apply I tried to connect with hair store provided number but unable to connect so I was not able to connect and also utilise my coupon code and ask how I can redeem it Also on site it was mentioned delivery within 48 hrs but I received order after 2 days
Chantal
N/A
Tr s satisfaite des produits Sebastian
Tr s satisfaite des produits Sebastian Volupt Spray et Shaper Zero Gravity mais pour Shaper Zero G le diffuseur de spray se colmate et se colle et ne marche plus au bout d un moment
Nelli
N/A
Special offer order
I made a purchase during special offers time I received my order in time every step was accompanied with email information until I collected it from the collection point Recommend this company to all well done
