


Based on authentic user experiences
Becca McDonald
6734 reviews
N/A
6 months ago
The property wasn t ready on my moving
The property wasn t ready on my moving day they didn t put my deposit in a deposit scheme there were constant issues with the property which the agency took months to address including water dripping through the fuse box a broken back door and a rodent problem all of which I had to live with for months When I came to leave they refused to refund any of my deposit until I threatened them with legal action If I could give zero stars I would
Michael Simpson
6734 reviews
N/A
6 months ago
AVOID THESE AT ALL COSTS
AVOID THESE They scammed my boyfriend out of his deposit without reason and when reasons were eventually provided they were so poor Despite photos of the property left in a good condition buying new furniture and leaving it for them and approaching them with issues throughout the tenancy they re trying to take 170 from his deposit and his flatmates They also blocked his number when he tried to question them So unprofessional Do not recommend
Kieran P Ralston
6734 reviews
N/A
6 months ago
Incompetent or scammers put our lives at risk
Incompetent or scammers Who can tell Hallam Hills are the WORST letting agency i ve ever had the misfortune of dealing with and that s saying something Not only can they not do their jobs but they lie over and over again Was told the house would be cleaned and painted and no mold when we arrived We were told it was all bills inclusive that they would have safety checks done so we weren t nearly gassed to death true story we were told they would actually pay the bills All lies And I can t even count the numerous problems with the house they have yet to fix They haven t paid our utility bills in months so eon have come to install a meter we will have to pay for But they are unresponsive Extremely negligent crooks tbh Please do yourself a favour and find a real letting agent
R Eviewer
6734 reviews
N/A
6 months ago
If I could give it a minus score I
If I could give it a minus score I would Had so many issues with the our landlord them they just blame eachother or put the blame on us There s no organisation and the amount of times I ve had to ring up to sort out the fact we hadn t had heating or hot water for 3 months and they still called me the Flora instead of Freya I wouldn t tell anyone to go with these absolutely useless
Iona Peat
6734 reviews
N/A
6 months ago
Terrible at everything
I ve been a student for many many years and encountered my share of terrible letting agencies Ironically Hallam Hills is the worst of them all and I signed with them after I graduated We are currently tenants at a property managed by them and they have been when not useless actively malicious with the way they have handled our property When we moved in we were greeted with a front door that has to be left permanently unlocked because the flat upstairs was never provided a key They promised us they d change the lock two years later nope We then entered the flat to find a flat full of mould filth and left behind property from previous tenants The windowsill fell off the window The bedrooms are literally infested with mould the kitchen cupboards are unusable because everything gets soaked by damp and the boiler screamed every time we used the hot tap They claimed they would fix all of this - they painted over the mould and left One day about a month into living there our boiler broke We informed them of this and were assured we d have someone over the next day We were left without hot water or heating for six months The upstairs flat s shower leaked into our kitchen - two years to fix Our roof had tiles blown off in a storm causing constant water damage to our belongings - 18 months to fix They falsely accused us of owning a dog because we were watching the movie Beethoven The sofa broke - still not replaced months later We had to report the flat to the council to get actual insulation put into the walls and that is still an unfinished job four months later Our deposit was only placed in a protection scheme after we demanded proof it had been we have a certificate with the deposit date wrong by over a year The landlord claims he was not informed about any of our complaints which is a separate discussion he has also failed to do anything Hallam Hills themselves claim they have no record of our calls despite me sending them emails after every conversation so as to record the contents We signed a two year contract and as soon as it is up we will be moving Every time we try to speak to them it seems to be a roll of the dice as to whether or not we actually receive any answer Avoid unless you re into dilapidated properties full of health hazards
Mr Martin
6734 reviews
N/A
6 months ago
Booked an viewing and nobody turned up
Booked an viewing and nobody turned up Then once we rang up to ask what was going on they claimed we hadn t successfully made an appointment despite having contact with an letting agent who gave us the time and date in which this viewing would take place
Hannah Martin
6734 reviews
N/A
6 months ago
Avoid at all costs DEPOSIT NOT PROTECTED
Hands down the worst letting agency in Sheffield The first red flag should ve been when nobody turned up to the viewing to show us around and so the tenants had to instead This left us unable to ask the key questions we should ve before we moved in Terrible at replying to emails leaves me wondering what they do in the office all day Turns out they also neglected to protect our deposits so we will be claiming that back so that they can t scam us out of it like they have seemed to do with other properties based off the other reviews If you are currently with Hallam Hills I recommend you CHECK IF YOUR DEPOSIT IS PROTECTED through the government website
Daniel
6734 reviews
N/A
6 months ago
If I could give a negative score I
If I could give a negative score I would ABSOLUTELY AVOID DO NOT RENT FROM THIS LETTING AGENTIf your property needs repairs they ll ignore you for months on end The only time they re bothered with you or how the property looks is when there s a viewing or the rent payment is a day late due to banking Horrendous I regret ever having to deal with them or rent out a property from them
Amiee
6734 reviews
N/A
6 months ago
Terrible
Moved into property only to find out it was illegal with no fire doors or fire alarms Out deposit wasn t protected until a year after it was paid aswell and only done due to nagging
John Wicks
6734 reviews
N/A
6 months ago
Beyond belief
My daughter and I have left constant messages for the student letting department that are never returned Still can t get our end of term deposit back even though my daughter moved out in June Landlord wants proof of bills paid to give teh deposit back can t speak to anyone from Hallam Hills to get proof sent to him Either way all the financials have gone through HH but now when we are due money back we are expected to deal with the landlord direct Lazy and utterly incompetent and they obviously feel students are fair game