Based on authentic user experiences
Lorraine Adrian
6727 reviews
N/A
9 months ago
Hopeless
Hopeless Got right thru to the point where I provide my credit card details and once that was done all my work disappeared I ve had problems in the past too I won t ever be using them again And if they deduct money from my account but the card isn t sent woe betide them
Angel
6727 reviews
N/A
9 months ago
Rubbish customer service
Rubbish customer service Don t ever forget your password and try to get it reset because it will never happen I made over 100 attempts to get my password reset and received constant error messages even when I followed their instructions to the letter They clearly have not got a reliable userfriendly system in place so it just basically rejects everything because the system is faulty Imagine that twenty first century and this well known brand can t even reset a password so how can they be trusted to send an ecard
MRS C JOHN
6727 reviews
N/A
9 months ago
Lost earring on holiday
Having lost an earring on holiday put in a claim via my home insurers who sub-contracted the work to Hallmark - they first agreed to replace the item and asked to return its twin for comparison - they then offered a E-Card which was only redeemable at high end jewelers and had had unacceptable conditions attached - the result was that I would not only have to pay my excess but also purchase the equivalent items for 3 times the cost value of the originals - a complete rip-off designed to line the pockets of Hallmark at the expense of the genuine insured